Custody Operations - Associate

The Custody business is supporting a fast-paced agenda to enhance client experience. This requires assimilating many ideas generated at all levels (primarily by Custody Ops & Product Development) into a structured framework. The right amount of rigor in documenting & governing initiatives is important to enable targeted, strategic decision making.

As a Custody Operations - Associate in the Custody Team, you will be responsible for leading high-impact initiatives ranging from People, Process and Technology with senior leadership visibility. These programs will typically be in the Cross Organizational, providing opportunity to work with various stakeholders across Product, Ops, Prod Dev, Tech and Compliance etc. You will be required to identify opportunities for large impact transformation using a data-driven approach, leverage tools like Alteryx, Owl, Tableau etc., and lead a program that will deliver on a target state vision to increase operational automation and efficiency.

You will be asked to lead work streams/projects across the Corporate & Investment Bank lines of business from assessment through articulation of recommendations and execution.

• Manages and executes complex projects and ensures that project deliverables are met with the appropriate due diligence and system integration relating to Custody & Middle Office Services.
• Works with a team of stakeholders across multiple groups including the product, product development, core operations, technology, finance, and works closely with global partners on global initiatives.
• Helps to manage Custody Org IAS charter reviews, reviews of materiality assessments, exit plans, annual governance questionnaires for Custody organization.
• Follows industry-leading technology trends and recommends strategic implementation for the benefit of the Custody business.
• Provides transparency to management through project governance by ensuring deadlines are met, strategic initiatives are delivered within budget, and strong adherence to risk mitigation.
• Supports other projects like New business, CTS computations, Run the bank projects, process reengineering, Location strategy, IAS charter activities and managing production issues.
• Participates in meetings at the operational and project level, providing continuous updates on project status, UAT management, and production deployment.

• A track record of involvement in change program implementing new business processes and controls.
• Ability to face off to very demanding stakeholders, large scale impact program execution.
• Strong understanding of the trade’s lifecycle, FX and cash management and corporate actions.
• Delivers prepared presentations well; can provide clear, well-reasoned answers to questions; prepares and sets the agenda for team meetings.
• Problem-solving skills to identify, understand and address operational and technical issues.
• Custody Operations, Client Service or Middle Office experience.
• Experience participating in strategic change initiatives.

• Custody product & process knowledge and experience would be beneficial.
• Candidates with prior experience for implementing projects leveraging AI/ML and Blockchain technology or IA tools like Alteryx and Tableau would be beneficial.
• Experience in activities related to IAS charter maintenance, Materiality assessments, exit plans and governance questionnaires would be beneficial.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.