CRM Product Business Analyst - Senior Associate
CRM Product Business Analyst - Senior Associate

CRM Product Business Analyst - Senior Associate

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive strategic data solutions and collaborate on high-profile change programmes.
  • Company: Join JP Morgan Chase's innovative Commercial and Investment Bank Data team.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Why this job: Make a real impact on strategic initiatives like CRM while developing your skills.
  • Qualifications: 3+ years in data management or product ownership, with strong analytical skills.
  • Other info: Work in a fast-paced environment with a focus on collaboration and innovation.

The predicted salary is between 36000 - 60000 £ per year.

Join our Commercial and Investment Bank (CIB) Data team as a CRM Product Business Analyst. This role offers a unique opportunity to drive strategic data solutions across the Commercial & Investment Bank, impacting high-profile change programs. Be a part of a team that values innovation, collaboration, and career growth.

As a CRM Product Business Analyst within the CIB Core Data organization, you will be responsible for defining and delivering strategic Core data solutions. You will collaborate with Product Solutions and Program Management partners to ensure alignment with business needs and priorities. Your role will involve building stakeholder trust, scoping data needs, and demonstrating business value.

The CIB Core Data organization is dedicated to unlocking value through high-quality, PID compliant core data. Our team works closely with Line of Business stakeholders and Core Data Operations and Technology partners to deliver robust product strategies. This position is pivotal to the success of strategic initiatives like CRM, providing an outstanding opportunity at JP Morgan Chase.

  • Define strategic solutions and designs for contact data informed from business use case gathering, focusing on delivering business value for strategic initiatives like CRM.
  • Gather, analyze, and document business requirements partnering with business stakeholders across Wholesale businesses & CRM teams.
  • Lead stakeholder meetings, including preparation and presentation of data models and solutions.
  • Translate business requirements into clear feature specifications for development teams, ensuring alignment with product vision and business priorities.
  • Own the product backlog, maintaining transparency with stakeholders through regular delivery reviews and updates.
  • Support the adoption of the strategic Core data model from onboarding to downstream business processing, working with cross-functional teams.
  • Develop business cases as needed for prioritization of technology build or enhancements and engage in the annual budgeting process.
  • Support Agile methodologies by hosting sprint planning, daily stand-ups, and sprint reviews to drive efficient delivery and team collaboration.

Required Qualifications, Capabilities, and Skills:

  • Bachelor’s degree and experience in delivering technical and/or operational change.
  • 3+ years’ experience in data management, business transformation, or product ownership within financial services, preferably Wealth or Investment Management.
  • Knowledge of Core data and client onboarding processes.
  • Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: "tell a story" with data.
  • Strong time management skills, efficient at multi-tasking, and able to work under pressure to deliver multiple business demands on time, to a high-level standard.
  • Knowledge of Commercial & Investment Bank businesses.
  • Excellent relationship management, team leadership, and influencing skills.
  • Experience in Product Management, Agile/Scrum methodologies, and backlog management.
  • Ability to work in a highly dynamic environment with changing and multiple priorities.
  • Ability to understand logical data models and work with data architects to translate conceptual models to logical models.
  • Confidence in communicating internally at all levels.
  • Analytical and problem-solving skills.

Preferred Qualifications, Capabilities, and Skills:

  • Proven track record of successful stakeholder management and collaboration.
  • Familiarity with CRM systems and data management tools.

CRM Product Business Analyst - Senior Associate employer: Jpmorgan Chase & Co.

At JP Morgan Chase, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As a Senior Associate in our Commercial and Investment Bank Data team, you will have access to extensive career growth opportunities, a supportive culture that values your contributions, and the chance to work on high-impact projects that shape the future of financial services. Our commitment to employee development and a diverse workplace ensures that you can thrive both personally and professionally in this pivotal role.
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Contact Detail:

Jpmorgan Chase & Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Product Business Analyst - Senior Associate

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at JP Morgan Chase or in similar roles. A friendly chat can open doors and give you insider info on the hiring process.

✨Tip Number 2

Prepare for interviews by practising common questions related to CRM and data management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

✨Tip Number 3

Showcase your analytical skills during interviews. Be ready to discuss how you've used data to drive business value in past roles. Remember, it's all about telling a compelling story with your experiences!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at StudySmarter.

We think you need these skills to ace CRM Product Business Analyst - Senior Associate

Data Management
Business Transformation
Product Ownership
Core Data Knowledge
Client Onboarding Processes
Analytical Skills
Time Management
Relationship Management
Team Leadership
Influencing Skills
Agile Methodologies
Scrum Methodologies
Backlog Management
Logical Data Models
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of CRM Product Business Analyst. Highlight your experience in data management and product ownership, and don’t forget to showcase any relevant projects that demonstrate your analytical skills and ability to deliver business value.

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Use it to explain how your background aligns with our needs, especially in terms of stakeholder management and Agile methodologies. Keep it engaging and personal!

Showcase Your Analytical Skills: In both your CV and cover letter, make sure to highlight your analytical abilities. We want to see how you can 'tell a story' with data, so include examples where you've successfully used data to drive decisions or improvements in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Jpmorgan Chase & Co.

✨Know Your Data Inside Out

As a CRM Product Business Analyst, you'll be dealing with core data solutions. Make sure you brush up on your knowledge of data management and client onboarding processes. Be ready to discuss how you've used data to drive business value in previous roles.

✨Master the Art of Storytelling with Data

You’ll need to present fact-based recommendations clearly and concisely. Prepare examples where you've successfully 'told a story' with data. This will showcase your analytical skills and ability to communicate complex information effectively.

✨Showcase Your Stakeholder Management Skills

This role involves leading stakeholder meetings and building trust. Think of specific instances where you've successfully managed relationships and influenced decisions. Highlight your experience in collaborating with cross-functional teams to deliver strategic initiatives.

✨Be Agile and Ready to Adapt

Familiarise yourself with Agile methodologies, as this is crucial for the role. Prepare to discuss your experience with sprint planning and backlog management. Show that you can thrive in a dynamic environment and handle multiple priorities efficiently.

CRM Product Business Analyst - Senior Associate
Jpmorgan Chase & Co.

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