Control Manager - Invest & Grow - Associate | London, UK

Control Manager – Invest & Grow – Associate

JPMorgan Chase & Co. London, United Kingdom

Job Description

Product Control Manager, Invest & Grow – Associate

Organisation Description

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Job Description

The International Consumer Bank (ICB) is home to many of the firm’s most innovative and cutting edge initiatives, including new products and services, acquisitions, investments, partnerships and collaborations. This is the business responsible for building Chase UK (one of the UKs newest bank), acquiring Nutmeg (the digital wealth manager) and investing in C6 (a leading digital Brazilian bank).

This role will support Nutmeg. Nutmeg is Europe’s leading Digital Wealth Manager with over £7 billion Assets Under Management and 250,000+ investors, operates with the agility of a start-up within a leading financial institution. We’re on a mission to empower our customers to manage their money to achieve their financial goals with our innovative mobile app and dedicated customer support. As a J.P. Morgan company, we complement Chase’s digital bank in the UK, focusing on customer-centric offerings in investments and digital wealth management.

As a Product Control Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. You’ll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you’ll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business, function and region to mitigate operational risk.

Based out of London your day-to-day responsibilities will include:

• Assisting in the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.
• Collaborating and building relationships with Product business stakeholders to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks.
• Conducting comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed.
• Monitoring and evaluating the effectiveness of existing controls and recommending improvements as necessary.
• Providing training and guidance to staff on control processes and risk management practices and fostering a proactive risk management culture across ICB.
• Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting.
• Partnering effectively with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops.
• Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations).
• Reviewing, analyzing and managing programme-related data (e.g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment.
• Contributing to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills

• 1-3 years of experience in Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager.
• Strong acumen for risk identification and assessment, and development of effective control mechanisms that mitigate these risks.
• Excellent written and verbal communication skills with an ability to influence business leaders at all levels of seniority in a meaningful and actionable manner.
• Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues.
• Experience in process mapping.
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Comfortable working in an agile and evolving environment.
• Passion to grow as part of a team.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred Qualifications, Capabilities and Skills

• Experience using any of the following a plus: JIRA, Confluence, Alteryx or CORE.
• Knowledge of Wealth Management banking processes, regulations and risk.
• Understanding of investment management products .
• Relevant Bachelor’s degree preferred but not required.

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