Vendor Management Vice President (Business Partnering, Insights & Reviews) in City of Westminster

Shape the future of vendor management by championing operational rigor, innovation, and strategic partnership.

Join a team that transforms data into action, fortifies organizational resilience, and sets new benchmarks for excellence.

As a trusted advisor, you’ll drive measurable impact, empower business leaders, and ensure every vendor relationship delivers lasting value.

Be at the forefront of efficiency, stewardship, and enterprise transformation.

Responsibilities

• Partner with internal business owners to understand objectives, pain points, and vendor dependencies, aligning outcomes to business priorities.
• Produce executive‑ready insights on vendor performance, cost‑to‑serve, capacity, and risk/control signals, articulating implications and options.
• Lead recurring business reviews with stakeholders and vendors, setting agendas, facilitating decisions, and tracking action items to closure.
• Maintain transparent scorecards and dashboards, highlighting KPIs/KRIs, SLA attainment, incidents, change backlog, and financials/spend.
• Identify and escalate emerging risks, ensuring timely communication and resolution with business leadership, execution teams, and delivery managers.
• Drive continuous improvement by defining remediation plans, holding vendors accountable, and coordinating cross‑functional teams.
• Support vendor strategy, including rationalization, renewal/readiness, performance levers, and value realization.
• Drive accountable owners to address data quality issues, including availability and visualization needs to build dashboards.
• Support wider teams in collaborating with Operations, Technology, Risk, Product teams, and senior leaders to remove blockers and optimize vendor performance.
• Monitor and analyze vendor data to uncover root causes, trends, and actionable insights for business leaders.
• Champion best practices in vendor governance, compliance, and risk management, fostering a culture of accountability and excellence.

Qualifications

• Bachelor's degree in business, finance or data analytics.
• Extensive experience in business operations or business management.
• Proven ability to synthesize complex data into actionable insights for executive audiences.
• Strong stakeholder management and communication skills; experience leading cross‑functional teams.
• Expertise in performance management, scorecarding, and dashboarding (KPIs/KRIs, SLAs, financials).
• Demonstrated experience in risk identification, escalation, and remediation planning.
• Advanced proficiency in data analysis tools and techniques (Excel, Tableau, Qlik View/Sense).
• Track record of driving continuous improvement and value realization with senior audiences.
• Risk‑first mindset and readiness for audit, compliance, and risk in enterprise environments.
• Ability to manage multiple priorities in a fast‑paced dynamic environment.
• Degree or MBA.
• Experience in financial services or regulated industries.
• Familiarity with vendor rationalization and strategic sourcing methodologies.
• Proficient in LLM, VSCode, Claude or other AI tools.
• Experience with contract negotiation and vendor performance levers.
• Strong understanding of technology and operations within large enterprises.
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