Markets Transition Manager - Senior Associate in City of Westminster

Join a team that helps clients move from onboarding to trading with clarity, confidence, and control. In this role, you will connect clients, sales teams, and internal partners to support a seamless onboarding experience across markets products. You will work in a fast-paced, global environment where strong communication, organization, and process discipline help us deliver for clients. We value curiosity, collaboration, and continuous improvement as we evolve how onboarding gets done., As a Markets Transition Manager in Transition Management, you will coordinate client onboarding activities that help clients become ready to trade markets products. You will work closely with clients, sales teams, and internal partners across reference data, know your customer, accounts, credit, legal, and operations processes. You will help track requests, communicate requirements, manage status updates, and support a controlled and transparent onboarding experience. You will also contribute to platform, automation, data, and metrics improvements that strengthen service delivery.,

• Deliver an excellent client onboarding experience across a fast-paced, multi-asset class environment while adhering to control and transparency requirements.
• Field and track onboarding requests, requirements, status updates, and expected timeframes for clients and internal partners.
• Apply client, product, and process knowledge to answer questions and communicate clear onboarding steps.
• Coordinate with sales teams and internal partners across reference data, know your customer, accounts, credit, legal, and operations processes.
• Build strong working relationships that support a transparent, controlled, and efficient onboarding environment.
• Partner with technology, data, and operations teams to improve platforms, automation, reporting, and client onboarding metrics.
• Experience in a client-facing role within onboarding or a relevant business partner function.
• Knowledge of markets products, industry practices, onboarding platforms, and core controls.
• Strong client management, communication, and stakeholder engagement skills.
• Excellent project management, organization, and time management skills.
• Ability to manage a high volume of requests in a dynamic operating environment.
• Ability to navigate varied process flows and data sets while identifying opportunities for process improvement.
• Experience designing technology enhancements that improve client onboarding processes.
• Experience using business analytics, automation, or data management tools.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

Preferred qualifications, capabilities and skills

• Working knowledge of tools such as Python, Alteryx, Tableau, or QlikView.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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