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For Companies At a Glance
- Tasks: Optimise workflows, analyse data, and drive AI-powered change in a dynamic environment.
- Company: Join J.P. Morgan, a global leader in financial services with a collaborative culture.
- Benefits: Competitive salary, health benefits, remote work options, and opportunities for professional growth.
- Why this job: Make a real impact by redesigning processes and implementing innovative AI solutions.
- Qualifications: Background in business analysis or software development; experience in Securities Services is a plus.
- Other info: Engage in a culture of continuous improvement with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join AI & Intelligent Automation as a Business Analysis Associate to optimize workflows, model in BPMN, analyze data, and drive AI-powered change. You will help foster a culture of continuous improvement by sharing insights, codifying best practices, and upskilling teammates. You will address legacy process challenges, redesign workflows, and enhance efficiency across Securities Services teams. Your focus will be on implementing agentic and AI solutions, promoting the rollout of new tools, and supporting change management. You will work to reduce cycle times and exceptions while increasing STP and SLA adherence, and ensure the delivery of version-controlled BPMN diagrams and requirements to facilitate faster delivery and auditability. Your efforts aim to achieve high adoption rates of new processes and tools, ensuring consistent delivery of business value.
Responsibilities
- Resolve legacy process pain points, redesign end-to-end workflows, and deliver efficiency gains across Securities Services teams.
- Conduct stakeholder interviews and discovery sessions, shadow operations, and produce as-is and to-be BPMN 2.0 maps with clear problem statements and acceptance criteria.
- Analyze exception queues, break rates, STP, cycle times, SLA misses, and cost-to-serve; size impact, define KPIs, and prioritize a value-backed backlog.
- Validate business needs through focused stakeholder engagement; write actionable user stories with testable outcomes.
- Focus analysis and efforts on the implementation of agentic and AI solutions.
- Drive cross-team rollout of new tools and processes; support change management, including testing.
- Reduce cycle times, exceptions, and break/fail rates; increase STP and SLA adherence.
- Bring version-controlled BPMN diagrams and requirements that accelerate delivery and ensure auditability.
- Ensure high adoption of new processes and tools; increased UAT pass rates.
- Ensure consistent delivery of business value and challenge assumptions with relentless curiosity.
- Conduct stakeholder discovery (interviews, workshops, observations) and synthesize insights into actionable requirements.
- Diagnose opportunities with data; use data visualization or transformation tools to support your analysis.
- Process modeling with BPMN 2.0; use Signavio or Camunda to optimize workflows.
- Demonstrate understanding of GenAI and agentic concepts and how they can be used to improve operational process flows.
- Communicate clearly in writing and presentations; collaborate effectively across teams.
- Act with a strong bias for action and ownership.
Qualifications
- Background in business analysis or software development.
- Experience in Securities Services or operations.
- Experience with product delivery tools (Jira, Confluence) and data transformation tools (Alteryx, Tableau).
AI and Intelligent Automation - Business Analysis Associate in City of Westminster employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI and Intelligent Automation - Business Analysis Associate in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections are when it comes to landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis and AI solutions. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills through projects or case studies. Create a portfolio that highlights your experience with BPMN, data analysis, and workflow optimisation. This will give you an edge and demonstrate your hands-on abilities.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace AI and Intelligent Automation - Business Analysis Associate in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analysis Associate role. Highlight your experience with BPMN, data analysis, and any relevant tools like Jira or Tableau. We want to see how your skills align with our needs!
Showcase Your Curiosity: In your written application, demonstrate your curiosity and problem-solving mindset. Share examples of how you've tackled process challenges in the past and how you’ve driven improvements. We love candidates who think outside the box!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your BPMN Inside Out
Since the role focuses heavily on BPMN 2.0, make sure you brush up on your process modelling skills. Be prepared to discuss how you've used BPMN in past projects and be ready to explain your thought process behind creating as-is and to-be maps.
✨Showcase Your Analytical Skills
This position requires a strong analytical mindset. Bring examples of how you've diagnosed process inefficiencies or analysed data to drive improvements. Be ready to talk about specific KPIs you've defined and how they impacted business outcomes.
✨Engage Stakeholders Effectively
Stakeholder engagement is key in this role. Prepare to discuss your experience conducting interviews and workshops. Think of a time when you synthesised insights into actionable requirements and how that led to successful project outcomes.
✨Demonstrate Your Change Management Experience
Change management is crucial for rolling out new tools and processes. Be ready to share your experiences in supporting teams through transitions, including any challenges you faced and how you overcame them. Highlight your bias for action and ownership in these scenarios.
