Business Transformation Manager - Vice President

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Are you a strategic thinker passionate about redesigning operating models and driving strategic transformation with a comprehensive understanding of analytical principles, tools, and the capability to convey insights to both executive and non-technical audiences to aid in the decision making? If so, this could be the ideal opportunity for you.

As a Business Transformation Manager within Client Onboarding & Service Team, you'll participate in projects and provide support for various initiatives and any associated business transformation projects. You may be involved in multiple initiatives, researching and executing new opportunities whether it is a business process change, organizational structure change or digital enablers. Our work is driven by transforming complex data into actionable insights. Through strong partnership with Business, Front Office, Operations and Technology counterparts, you'll work on creating future state operating model deliverables. Primary areas of focus include creating next generation and growth ready organizational strategies, data visualization & insights to support business cases.

Job Responsibilities

• Demonstrate ownership with the ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solutions, initiatives, and projects.
• Design the client service and onboarding operating models front to back, and understand the details of a process and products.
• Evaluate existing processes and look for areas of improvement.
• Gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications.
• Develop effective visuals/presentations, including complex analytical models.
• Manage Senior Stakeholders across different Regions and Teams to align expectations, escalate issues and risks, and provide updates on the project status.
• Demonstrate excellent understanding of business strategy and data science opportunities.
• Communicate complex challenges and solutions to diverse audiences across various levels of the banking organization.

Required qualifications, capabilities, and skills

• Experience in consulting, business transformation, or a related field is required.
• Familiarity with the operating models with a focus on integrating organizational models and data analytics.
• Proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications.
• Team player that works well with others and can easily adapt to constant changing and dynamic environments.
• Highly disciplined, self-motivated, and agile delivery-focused with ability to work independently.
• Ability to positively influence change and maintain a positive change management environment.
• Advanced experience using Microsoft Office, including Excel, and PowerPoint.
• Proficiency in data visualization, Alteryx, Tableau, Lucidspark skills.
• Advanced SQL and Python.
• Excellent written and verbal communication skills to effectively convey technical concepts and results to both technical and business audiences.

Preferred qualifications, capabilities, and skills

• Familiarity with the financial services industry.
• Experience in operating model redesign and advanced analytics.
• Knowledge of financial products and services, including trading, investment, and risk management.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About the Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.