At a Glance
- Tasks: Lead operational risk management and promote a strong risk culture in Workplace Solutions.
- Company: Join a diverse and inclusive team at a leading financial services firm.
- Benefits: Competitive salary, professional development, and opportunities for global collaboration.
- Other info: Dynamic role with opportunities to work across North America, EMEA, and Asia.
- Why this job: Make a real impact by driving change and enhancing operational processes.
- Qualifications: Experience in financial services with strong analytical and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
Join our team and drive operational risk culture and framework in Workplace Solutions. As an Operational Risk Lead Manager within our diverse and inclusive Workspace Solutions Team, you will have the opportunity to promote and instil a strong culture of operational risk management. You will join a team of risk & compliance professionals from a diverse range of backgrounds and experience who collectively ensure that the Firm’s Compliance, Conduct and Operational Risk (CCOR) Management Framework is implemented and functions effectively within Workplace Solutions. We are looking for an Operational Risk Lead Manager who is a solution‑oriented, customer‑focused specialist, used to working in an agile environment. The role is global in nature with oversight for North America, EMEA and Asia business activities.
Job Responsibilities
- Participate in change management and new business initiatives to identify and assess risks, challenge the proposed control environment, and recommend approval (or not) of the change.
- Provide oversight on risk assessment for operational risks in Workplace Solutions (business units, regional and legal entity levels).
- Prepare materials for regional board meetings, control committees/forums to inform on the outcomes of Operational Risk Management activities.
- Assist in developing testing activities using a risk‑based approach, and oversee the execution of proposed testing.
- Perform assessments of areas of emerging risk or potential control gaps to identify issues for the business to remediate, documenting and sharing analysis with key business stakeholders.
- Engage with global horizontal risk programs (e.g., Business Resiliency, Third-Party Outsourcing, Data Management) to ensure that business practices remain in line with firmwide changes.
- Review operational risk events that resulted in financial losses to assess and challenge root cause analysis, recurrent themes and remediation, and drive value‑added changes.
- Support Operational Risk engagement in regulatory deliverables (e.g. MFSA and FINRA), including targeted exams.
- Promote cross line of business consistency and adoption of best practices collaborating with other Operational Risk colleagues, as well as control functions such as Investment Risk, Legal, Compliance.
- Promote and instil a strong culture of Operational Risk Management, collaborating with the business and second-line functions to continually improve operational processes, support safe business growth, and inform and influence risk‑based decision making.
Required Qualifications, Capabilities, and Skills
- Experience in the financial services industry, ideally in functions such as Operations, Compliance, Risk Management, Control Management or Audit.
- Excellent written and verbal communication and presentation skills, with an ability to articulate complex concepts clearly to differing audiences.
- Self‑motivated, driven and inquisitive.
- Strong analytical skills and proven ability to identify potential process and control issues.
- Ability to leverage AI/Technology to analyse sets to identify trends, insights, and potential emerging risks.
- Strong interpersonal, communication, and influencing skills.
- Ability to multi‑task, prioritize and thrive in a fast‑paced and evolving environment.
- Ability to deliver amidst continuous change and in an agile work environment.
Preferred Qualifications, Capabilities, and Skills
- Passionate and capable of learning in a changing environment while delivering results.
- Ability to embrace and drive change.
- Ability to collaborate across different groups and regions.
Workplace Solutions Operational Risk Lead Manager – Vice President in Bournemouth employer: Jpmorgan Chase & Co.
As a Workplace Solutions Operational Risk Lead Manager, you will be part of a dynamic and inclusive team that champions a robust operational risk culture across global business activities. Our company prioritises employee growth through continuous learning opportunities and fosters a collaborative work environment where diverse perspectives are valued. Located in a vibrant city, we offer competitive benefits and a commitment to work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Solutions Operational Risk Lead Manager – Vice President in Bournemouth
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Jpmorgan Chase & Co. looking for candidates who are engaged and informed.
We think you need these skills to ace Workplace Solutions Operational Risk Lead Manager – Vice President in Bournemouth
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Jpmorgan Chase & Co.. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Jpmorgan Chase & Co.’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
