At a Glance
- Tasks: Enhance service delivery and improve agent performance in a dynamic payments environment.
- Company: Join J.P. Morgan, a leader in financial services with a global reach.
- Benefits: Competitive salary, career development opportunities, and a collaborative work culture.
- Other info: Be part of a team that drives change and innovation in financial services.
- Why this job: Make a real impact in the world of payments and network management.
- Qualifications: Experience in Payments Ops and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
Are you knowledgeable across Payments Ops and are passionate about service delivery?
Then you found the right position for you!
As a EMEA Cash Network Performance Manager within the JPMorgan Network Management team, you will work closely with provider institutions and in partnership with J.
Morgan Operational teams to ensure service delivery is in line with expectations, managing both provider service failures and enhancements.
In this role you will report to the Global Head of Network Performance Management.
The Network Management team is responsible for managing J.
Morgan’s network of Agent Banks and Financial Market Infrastructures (FMIs), ensuring they meet the firm’s requirements for oversight of cash and securities services for principal and client activities.
The network of providers includes banks, sub custodians, payment systems, central counterparties, securities depositories, and cheque clearing systems.
Job responsibilities Be responsible for proactively improving agent performance and service delivery, seeking opportunities for service enhancements.
Build a network of contacts with external providers and internal partners to manage projects and drive change.
Account for the investigation and resolution of escalated enquiries
Wanted: EMEA Cash Network Performance Manager – Senior Associate/Vice President in Bournemouth employer: Jpmorgan Chase & Co.
JPMorgan Chase & Co. is an exceptional employer, offering a dynamic work environment in Bournemouth where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, inclusive team culture, and the opportunity to work with cutting-edge technology in a supportive atmosphere that values continuous improvement and engineering excellence.
