Sr Lead Site Reliability Engineer in Bournemouth

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world’s most complex and mission-critical systems. As a Performance Engineer at JPMorgan Chase within the Commercial & Investment Bank Capacity Management team, you will leverage your technical expertise and problem-solving skills to promote substantial business impact by optimizing the performance capabilities of various applications across both private and public cloud environments.

Job responsibilities:

• Partner with SRE LOB teams to create a centre of excellence for Performance Testing in CIB, developing an efficient approach and defining testing templates to drive compliance, quality, and standardization across the organization.
• Utilize performance testing and monitoring tools such as Blazemeter, JMeter, Grafana, and Prometheus to build prescriptive guidance that highlights and resolves performance bottlenecks.
• Assist with the implementation of performance monitoring solutions to provide real‑time insights into system performance.
• Master multi‑platform performance tooling and lead the architecture and engineering of performance tooling to meet the firm’s needs.
• Contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle.
• Create high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance.
• Provide advice and mentoring to other engineers and act as a key resource for technologists seeking advice on technical and business‑related issues.
• Collaborate with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt.
• Work toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations.
• Provide comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth.
• Make significant contributions to JPMorgan Chase’s site reliability community via internal forums, communities of practice, guilds, and conferences.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts and proficient advanced experience.
• Hands-on experience in identification and resolution of Performance issues across systems, specifically in building and executing Load and Stress testing for app health and Capacity purposes.
• Passion for creating best practices and influencing technology change, with understanding of how application architecture and performance impact business outcomes and continuity.
• Hands‑on practical experience in system design, application development, testing, and operational stability.
• Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform.
• Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Ability to communicate data‑based solutions with complex reporting and visualization methods.
• Recognized as an active contributor of the engineering community.
• Continue to expand network and lead evaluation sessions with vendors to see how offerings can fit into the firm’s strategy.
• Ability to anticipate, identify, and troubleshoot defects found during testing.
• Strong communication skills with ability to mentor and educate others on site reliability principles and practices.

Preferred qualifications, capabilities, and skills:

• Practical cloud‑native experience, primarily in AWS.
• Knowledge of industry‑wide technology trends and best practices.
• Certifications in performance testing or cloud technologies.