At a Glance
- Tasks: Enhance client experience by managing queries and improving operational processes.
- Company: Join a dynamic team in a rapidly-growing financial services firm.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative work environment.
- Other info: Opportunities for career growth and involvement in strategic initiatives.
- Why this job: Make a real impact in the financial sector while working with diverse clients.
- Qualifications: Strong communication, problem-solving skills, and attention to detail required.
The predicted salary is between 33075 - 40425 £ per year.
Join our dynamic Margin Services OSD team and play a pivotal role in proactively enhancing the Client Experience for a diverse portfolio of Buy-side Derivatives Firms.
Margin Services Operations is a diverse, rapidly-growing area offering a wide variety of Collateral-based products to a varied Client-base, ranging from Broker Dealer groups to Hedge Funds, Pension Funds and Global Fund Managers.
The Trading Services Operations function supports 3 main products: Derivatives (MS), Securities Lending (SCM) and Tri Party Repo (TPR).
This role is within the Derivatives (MS) group, and specifically the Operational Service Delivery (OSD) team.
As a Service Delivery Analyst within the Margin Services Operations Service Delivery (OSD) team you will have the opportunity to drive strategic initiatives that shape the future of our business, and contribute to the success of our Global Operations.
As a member of the OSD team, you will collaborate with Stakeholders across Securities Services to maintain high standards of Operational Service Levels for the Margin Services Business.
- Job responsibilities
- Manage incoming and outgoing Client queries related to the end-to-end Margin Services function.
- Proactively monitor and maintain Operational Service Levels to Clients, owning Operational escalations from identification through to remediation.
- Utilise available data to provide meaningful data and analysis to Clients to highlight areas for improvement within their Operating Model.
- Partner with Relationship Management and Client Service teams to deliver Client Service Reviews and Due Diligence workshops.
- Develop excellent networks of internal Stakeholders across the business.
- Contribute to the delivery of key workstreams, tasks, and projects across the OSD teams, collaborating cross-region and cross-function where required.
- Provide reporting, analytical, communications and project support to MS Operations management.
- Support Audit, Regulatory and Compliance deliverables; helping to drive action plans and deliverables as required.
- Co-ordinate team activities and prepare materials for Town Halls, Employee Recognition, and strategy working sessions.
- Collect and maintain internal resources and documentation on collaboration sites such as Share Point.
- Participate in collaborative initiatives with team members and Management, looking for ways to continually simplify, improve, and add value to existing Operational processes.
- Required Qualifications, Capabilities, and Skills
- Strong verbal and written communication skills for clear Executive Messaging.
- Effective Client Management skills, and ability to deliver challenging messages.
- Excellent attention to detail and accuracy.
- Ability to understand complex models within the financial sphere.
- Problem-solving and data analysis.
- Strong time management skills, and ability to prioritise and work under pressure.
- Self-motivated, tenacious and able to work with high degree of independence.
- Preferred Qualifications, Capabilities, and Skills
- Experience within Collateral or Derivatives
- #J-18808-Ljbffr
Margin Services Operations Service Delivery Analyst in Bournemouth employer: JPMorgan Chase & Co.
JPMorgan Chase & Co. is an exceptional employer, offering a dynamic work environment in the heart of London’s International Private Bank. With a strong emphasis on professional development, employees benefit from comprehensive training programs and opportunities for career advancement, all while enjoying a collaborative culture that values teamwork and innovation. The role of Executive Assistant not only provides a chance to work closely with senior leaders but also allows for meaningful contributions to the success of the team in a prestigious financial institution.
StudySmarter Expert Advice🤫
We think this is how you could land Margin Services Operations Service Delivery Analyst in Bournemouth
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like JPMorgan Chase & Co.. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Margin Services Operations Service Delivery Analyst in Bournemouth
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JPMorgan Chase & Co..
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JPMorgan Chase & Co.'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JPMorgan Chase & Co.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JPMorgan Chase & Co..
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at JPMorgan Chase & Co. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JPMorgan Chase & Co. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
