At a Glance
- Tasks: Lead initiatives to deliver trusted instrument data and enhance client experience.
- Company: Join JPMorganChase, a leader in financial services with a global impact.
- Benefits: Competitive salary, career growth, and opportunities to work on high-impact projects.
- Other info: Dynamic role with opportunities for innovation and collaboration across global teams.
- Why this job: Shape the future of financial data services and build strong stakeholder relationships.
- Qualifications: Experience in financial services, project management, and strong analytical skills.
The predicted salary is between 63000 - 77000 £ per year.
Join JPMorgan Chase’s Instrument Reference Data (IRD) Service Delivery Team as a Senior Associate and help shape how we deliver trusted instrument data to our global subscribers across Securities Services, Markets, and Asset & Wealth Management.
As a Service Delivery Manager within IRD Service Delivery, you will drive governance with subscribers, serve as a trusted regional point of contact, and lead long-term rollout initiatives to ensure seamless execution and measurable outcomes.
Partnering closely with IRD Operations and IRD Product, you will resolve complex, business-specific challenges, manage critical projects end-to-end, and champion quality and timeliness while building strong stakeholder relationships.
- Job responsibilities
- Shape and evolve the Global operating model to deliver best-in-class instrument data services across Securities Services, Markets, and AWM.
- Serve as the trusted point of contact for senior stakeholders across IRD and the lines of business, building enduring partnerships and enhance client experience across the region.
- Drive operational excellence through timely execution, proactive stakeholder engagement, and disciplined issue resolution and escalation.
- Chair and represent EMEA governance forums, providing a clear voice on Product, operational performance, technology change, and process evolution.
- Lead strategic Product and Operations initiatives that advance productivity, process simplification, and automation across the platform.
- Contribute meaningfully to the firm's annual productivity agenda by driving efficiency and value-creation opportunities.
- Deliver insight-led analysis for high-impact projects shaping the future of the Global strategic reference data platform, drawing on deep knowledge of IRD and downstream LOB architecture.
- Partner seamlessly with IRD Product, Operations, and Technology teams to deliver integrated, client-focused outcomes.
- Own the end-to-end governance agenda for the businesses supported, setting the standard for transparency, accountability, and service quality.
- Required qualifications, capabilities, and skills
- Experience in Financial Services, ideally in Project Management / Relationship Management, Service Delivery, or Data Management.
- Proven track record of managing senior stakeholders across diverse business functions.
- Strong analytical skills, with hands‑on experience in data collation, analysis, and presentation.
- Excellent communication and influencing skills, with the ability to collaborate effectively across levels and disciplines in a global, virtual environment.
- Strategic mindset, with a clear understanding of data, technology, and the risk and control landscape.
- Confident navigating complex issues across global, cross‑business teams.
- Proactive, pragmatic, and delivery‑focused - known for getting things done.
- Solid domain knowledge of financial products, including Equities, Fixed Income, and/or Derivatives.
- Self‑starter who thrives under pressure and consistently delivers to tight deadlines.
- Proficient in MS Office and Power Point
- Preferred qualifications, capabilities, and skills
- Experience with Tableau, Alteryx, or Ui Path is an advantage.
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Instrument Reference Data – Service Delivery Manager - Senior Associate in Bournemouth employer: JPMorgan Chase & Co.
JPMorgan Chase & Co. is an exceptional employer, offering a dynamic work environment in the heart of London’s International Private Bank. With a strong emphasis on professional development, employees benefit from comprehensive training programs and opportunities for career advancement, all while enjoying a collaborative culture that values teamwork and innovation. The role of Executive Assistant not only provides a chance to work closely with senior leaders but also allows for meaningful contributions to the success of the team in a prestigious financial institution.
StudySmarter Expert Advice🤫
We think this is how you could land Instrument Reference Data – Service Delivery Manager - Senior Associate in Bournemouth
✨Tip Number 1: Tap Into Professional Networks
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We think you need these skills to ace Instrument Reference Data – Service Delivery Manager - Senior Associate in Bournemouth
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in JPMorgan Chase & Co. and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show JPMorgan Chase & Co. how you can be a team player!
How to prepare for a job interview at JPMorgan Chase & Co.
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with JPMorgan Chase & Co..
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with JPMorgan Chase & Co.'s financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
