Global Know Your Customer Quality Assurance - Executive Director | Bournemouth, UK
Global Know Your Customer Quality Assurance - Executive Director | Bournemouth, UK

Global Know Your Customer Quality Assurance - Executive Director | Bournemouth, UK

Bournemouth Full-Time 100000 - 150000 £ / year (est.) No home office possible
Jpmorgan Chase & Co.

At a Glance

  • Tasks: Lead a global team ensuring top-notch KYC quality and compliance.
  • Company: Join a leading firm at the forefront of financial integrity.
  • Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
  • Other info: Be part of a diverse team driving innovation in financial services.
  • Why this job: Make a real impact in global customer due diligence and risk management.
  • Qualifications: Proven leadership in KYC or compliance with strong analytical skills.

The predicted salary is between 100000 - 150000 £ per year.

The Know Your Customer (KYC) Quality Assurance team is at the heart of our Control Management ecosystem, elevating global customer due diligence through continuous, data-driven oversight. By benchmarking every record against AML and KYC standards, procedures, and regulatory requirements, we ensure uncompromising quality, completeness, and accuracy. Partnering across Lines of Business, we provide independent review and analysis that strengthens controls, accelerates risk detection, and instils confidence for clients and regulators.

As an Executive Director within Know Your Customer (KYC) Quality Assurance (QA) Group, you will manage the KYC Quality Assurance (QA) Operations team that supports the firm wide KYC Quality Assurance program. This position will report directly to the Head of Global KYC Quality Assurance group. This is a highly visible multi-faceted leadership role that executes KYC QA review and analysis to uphold high internal quality standards, assist in re-assessing and modifying the QA testing scripts, identifies and develops training opportunities, monitors for emerging AML risks, as well as interfaces with key stakeholders in the Business, Compliance, Internal Audit and the regulators. The Executive Director will lead, guide and motivate a global team.

  • Lead a global team in executing the KYC QA strategy, incorporating best practices, testing methodologies, coverage approaches, training, and monitoring for emerging AML risks across all regions.
  • Act as the primary liaison to Business, Compliance, Audit, and regulators by delivering presentations, reporting, training, and trend analyses tailored to each audience.
  • Effectively plan and manage audits, exams, and compliance engagements end-to-end, ensuring timely responses, high-quality evidence, and tracked remediation.
  • Oversee people and resource management for the team.

Global Know Your Customer Quality Assurance - Executive Director | Bournemouth, UK employer: Jpmorgan Chase & Co.

As a leading employer in the financial services sector, our company offers an exceptional work environment in Bournemouth, where innovation meets collaboration. We prioritise employee growth through comprehensive training programmes and career advancement opportunities, fostering a culture of excellence and integrity. With a commitment to work-life balance and a supportive team atmosphere, we empower our employees to thrive while making a meaningful impact in the realm of global customer due diligence.
Jpmorgan Chase & Co.

Contact Detail:

Jpmorgan Chase & Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Know Your Customer Quality Assurance - Executive Director | Bournemouth, UK

✨Tip Number 1

Network like a pro! Reach out to people in the KYC and compliance space on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on that Executive Director role!

✨Tip Number 2

Prepare for interviews by brushing up on your KYC knowledge and AML regulations. We recommend creating a cheat sheet of key concepts and recent trends. This will help you impress interviewers with your expertise!

✨Tip Number 3

Showcase your leadership skills! Think of examples where you've led teams or projects, especially in quality assurance or compliance. We want to see how you can motivate and guide a global team in this role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Global Know Your Customer Quality Assurance - Executive Director | Bournemouth, UK

KYC Quality Assurance
AML Standards
Data-Driven Oversight
Risk Detection
Quality Control
Training Development
Stakeholder Engagement
Audit Management
Compliance Analysis
Leadership
Communication Skills
Analytical Skills
Problem-Solving Skills
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the KYC Quality Assurance role. Highlight relevant experience and skills that align with the job description, especially in areas like compliance, risk management, and team leadership.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about KYC and how your background makes you the perfect fit for this Executive Director role. Be specific about your achievements and how they relate to our needs.

Showcase Leadership Skills: As an Executive Director, we want to see your leadership style. Share examples of how you've successfully led teams, managed projects, or implemented strategies in previous roles. This will help us understand how you can motivate and guide our global team.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Jpmorgan Chase & Co.

✨Know Your KYC

Make sure you brush up on the latest KYC and AML regulations. Understanding the nuances of these standards will not only help you answer questions confidently but also show that you're genuinely interested in the role and its responsibilities.

✨Showcase Leadership Skills

As an Executive Director, you'll need to demonstrate your leadership capabilities. Prepare examples from your past experiences where you've successfully led a team, managed projects, or implemented strategies that improved quality assurance processes.

✨Prepare for Stakeholder Engagement

Since this role involves liaising with various stakeholders, practice how you would present complex information clearly and concisely. Think about how you can tailor your communication style to different audiences, whether they are business partners, compliance teams, or regulators.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that reflect your understanding of the role and the company. Inquire about the current challenges the KYC QA team is facing or how they measure success in their quality assurance processes. This shows your proactive mindset and genuine interest in contributing to their goals.

Global Know Your Customer Quality Assurance - Executive Director | Bournemouth, UK
Jpmorgan Chase & Co.
Location: Bournemouth

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