Equity Derivatives Sales Support Associate in Bournemouth

As an Equity Derivatives Sales Support Associate within the Equity Derivatives Sales Support Middle Office team, you will be part of a team delivering Sales and Client support for the Equity Derivatives marketing business (Retail Derivative Products). You will also be involved in post trade sales support and have extensive desk & client interaction. You will have daily interaction with Sales, Trading, Clients, Middle-office & Operations groups globally as well as frequent interaction with technology and project delivery teams.

Your primary responsibility will be the day to day management coordinating all aspects of post trade support to the client.

Job responsibilities:

• Manage and maintain client BAU activity, (mainly T based)
• Ensure and co-ordinate with downstream teams that all T+1 Client Exception Capture / Matching and trade input is captured
• Ensure all external queries relating to Equity Derivatives Products are investigated and resolved on a timely basis.
• Maintain lifecycle events as they arise on OTC positions, including reset payments, premiums, coupons, terminations, dividends, novations and all other events.
• Manage OTC ISDA/FBF confirmation and documentation. Liaise with traders / counterparties when appropriate and with legal department to resolve queries & issues.
• Liaise with operations teams for management of Confirmation/Settlement Exceptions
• Act as escalation point for any service issues
• Understand and communicate with clients surrounding client reporting/statements
• Develop automation solutions that support the client
• Ensure all operational and tech issues are logged, monitored and progressed
• Complete regular review and update of procedures to reflect changes in internal processes and market regulations

Required qualifications, capabilities, and skills:

• Derivatives product experience and understanding
• Client or Investment Banking Middle Office experience
• Ability to perform in a pressurised environment
• Excellent MS Office skills (Excel, PowerPoint, Word & Visio)
• Ability to build customer loyalty & confidence
• Excellent team working skills and personal motivation
• Great problem solving and organisational skills

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.