At a Glance
- Tasks: Drive operational readiness for market migrations and ensure seamless implementation on BaNCS.
- Company: Join a leading firm in Securities Services Operations with a focus on innovation.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Make a real impact by shaping transformation and driving operational excellence.
- Qualifications: Experience in platform migrations and strong stakeholder management skills required.
The predicted salary is between 50000 - 65000 £ per year.
Drive operational readiness and successful market migrations onto BaNCS, ensuring robust controls and seamless implementation. As a Senior Associate in Custody Operations Change Management, you will own end-to-end operational readiness for market migrations, collaborating with product, vendor, and operations partners to deliver successful implementations and strong risk and control outcomes. Join us to help shape transformation and drive operational excellence across our platform.
Job responsibilities:
- Provide inputs to migration strategy, sequencing, and readiness prerequisites for each market.
- Identify and document critical functionalities, exceptions, and pre-requisites for market migrations.
- Collaborate with Product Development and vendor partners to support requirements gathering, solution design, and implementation readiness.
- Design and implement a Management Governance Framework for migration execution, decision-making, escalation, and sign-off.
- Map and embed effective operational controls onto BaNCS to enable accurate, error-minimized processing.
- Track, manage, and drive closure of agent issues, ensuring visibility, prioritization, and timely remediation.
- Create and execute Model Office Testing plans covering operational scenarios, including exception and nuance testing.
- Participate in testing, review results with Operations, and take corrective actions to close gaps.
- Raise and track change requests and defects, manage delivery follow-through, and attend defect triage to prioritize fixes.
- Review dashboard items for validity, highlight unwanted items, and coordinate approved configuration changes.
- Deliver comprehensive training programs, arrange walkthroughs, run competency testing, and maintain a Training Matrix for staff coverage.
- Produce and maintain training and procedural documentation, define SOPs, capture manual workarounds, and develop user guides.
- Review and maintain rule configurations, identify exceptions, and obtain management sign-off and team attestations.
- Oversee BaNCS implementation and provide post-migration operational support to help Operations stabilize quickly.
- Identify and prioritize production issues to minimize impact on upcoming migrations.
Required qualifications, capabilities and skills:
- Experience leading or supporting platform/process migrations within Operations, Middle Office/Back Office, or shared services environments.
- Demonstrated delivery across testing, implementation, governance, controls, training, and documentation work streams.
- Strong capability in requirements capture, exception handling, and translating operational needs into system/process outcomes.
- Experience managing defects, change requests, triage processes, and issue closure with cross-functional teams.
- Strong stakeholder management across Operations, Product/Technology, vendors, and change management partners.
- Excellent written communication skills for SOPs, user guides, and control documentation.
Preferred qualifications, capabilities and skills:
- Prior experience with BaNCS or similar operational platforms and rule/configuration management.
- Experience establishing or enhancing risk and control frameworks in operational environments.
- Exposure to model office/UAT methodologies and dashboard/KPI validation.
- Change management coordination experience, including OCM engagement and training governance.
Asset Associate employer: Jpmorgan Chase & Co.
As a Senior Associate in Custody Operations Change Management, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for professional development, ensuring you can make a meaningful impact while advancing your career. Located in a vibrant area, we offer a supportive environment where your contributions are valued, and operational excellence is at the forefront of our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Associate
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience with operational readiness and market migrations, as these are key for the Asset Associate role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Asset Associate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Asset Associate role. Highlight your experience with operational readiness and market migrations, as well as any relevant skills in governance and controls. We want to see how you can make an impact!
Showcase Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your documents well. This will demonstrate your ability to create effective SOPs and user guides.
Highlight Relevant Experience:Don’t forget to mention any past experiences that relate to platform/process migrations or stakeholder management. We’re looking for candidates who can show they’ve successfully navigated similar challenges in their previous roles.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Migration Strategies
Familiarise yourself with the migration strategies relevant to BaNCS. Be prepared to discuss how you would approach operational readiness and what prerequisites you think are essential for successful market migrations.
✨Showcase Your Collaboration Skills
Highlight your experience working with cross-functional teams, especially in Operations and Product Development. Share specific examples of how you've collaborated with vendors and stakeholders to ensure seamless implementations.
✨Demonstrate Your Testing Expertise
Be ready to talk about your experience with testing methodologies, particularly Model Office Testing. Discuss how you've handled exception testing and what steps you take to ensure thorough oversight during the testing phase.
✨Communicate Clearly and Effectively
Since strong written communication skills are crucial, prepare to showcase your ability to create SOPs and user guides. Bring examples of documentation you've produced and be ready to explain how you ensure clarity and accuracy in your communications.
