Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance client experience and support strategic initiatives in a fast-paced global team.
- Company: Join J.P. Morgan, a global leader in financial services with a collaborative culture.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Why this job: Make a real impact on client experiences and shape the future of our business.
- Qualifications: Experience in Collateral or Derivatives preferred; strong communication and problem-solving skills.
- Other info: Dynamic environment with excellent networking opportunities and a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Enhance client experience and support strategic initiatives as a Margin Services Trade Support Analyst in our fast-paced global team. As a Margin Services Trade Support Analyst within the Margin Services Operational Service Delivery (OSD) team, you will play a pivotal role in proactively enhancing the Client Experience for a diverse portfolio of Buy-side Derivatives Firms. In this role, you will have the opportunity to promote strategic initiatives that shape the future of our business and contribute to the success of our Global Operations.
Responsibilities
- Manages incoming and outgoing Client queries related to the end-to-end Margin Services function
- Proactively monitors and maintains Operational Service Levels to Clients, owning Operational escalations from identification through to remediation
- Utilizes available data to provide meaningful data and analysis to Clients to highlight areas for improvement within their Operating Model
- Partners with Relationship Management and Client Service teams to deliver Client Service Reviews and Due Diligence workshops
- Develops excellent networks of internal Stakeholders across the business
- Contributes to the delivery of key workstreams, tasks, and projects across the OSD teams, collaborating cross-region and cross-function where required
- Provides reporting, analytical, communications and project support to MS Operations management
- Supports Audit, Regulatory and Compliance deliverables; helping to drive action plans and deliverables as required
- Co-ordinates team activities and prepare materials for Town Halls, Employee Recognition, and strategy working sessions
- Collects and maintains internal resources and documentation on collaboration sites such as SharePoint
- Participates in collaborative initiatives with team members and Management, looking for ways to continually simplify, improve, and add value to existing Operational processes
- Strong verbal and written communication skills for clear Executive Messaging
- Effective Client Management skills, and ability to deliver challenging messages
- Excellent attention to detail and accuracy
- Ability to understand complex models within the financial sphere
- Problem-solving and data analysis
- Strong time management skills, and ability to prioritise and work under pressure
- Self-motivated, tenacious and able to work with high degree of independence
Qualifications
- Preferred Qualifications, Capabilities, and Skills
- Experience within Collateral or Derivatives
About JPMorgan
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. J.P. Morgan\’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
#J-18808-Ljbffr
Margin Services Trade Support Analyst employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Margin Services Trade Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections you make, the better your chances of landing that Margin Services Trade Support Analyst role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their strategic initiatives and think about how you can contribute to enhancing client experience. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Margin Services Trade Support Analyst, you'll need to convey complex information clearly. Role-play with friends or use online resources to sharpen your verbal and written skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Margin Services Trade Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Margin Services Trade Support Analyst role. Highlight relevant experience in client management and operational support, and don’t forget to showcase your analytical skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing client experiences and how your background aligns with our strategic initiatives. Keep it engaging and to the point.
Showcase Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Use clear language and structure your documents well to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at JPMorgan Chase & Co.
✨Know Your Margin Services
Before the interview, make sure you brush up on your knowledge of margin services and derivatives. Understand the end-to-end process and be ready to discuss how you can enhance client experience in this area. This will show that you're not just interested in the role but also have a genuine understanding of the industry.
✨Prepare for Client Scenarios
Think about potential client queries and how you would handle them. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. This will demonstrate your effective client management skills and problem-solving abilities.
✨Showcase Your Analytical Skills
Since the role involves data analysis, be prepared to discuss how you've used data to drive improvements in previous roles. Bring specific examples of how your analytical skills have contributed to operational success or enhanced service delivery.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a brief presentation on a relevant topic to showcase your communication prowess during the interview.
