Lead Business Analyst | Bournemouth, UK

Job Description

We are seeking a highly skilled Senior Payments Business Analyst with a strong background in the payments domain, leadership capabilities, and experience in agile methodologies. The ideal candidate will have over 9 years of experience in payment systems and processes, and will be responsible for leading strategic initiatives, driving process improvements, and collaborating with cross-functional teams to deliver innovative payment solutions.

Key Responsibilities:

• Lead the analysis and documentation of business requirements related to payment systems and processes.
• Collaborate with stakeholders to identify opportunities for process optimization and innovation.
• Develop and maintain detailed functional specifications, process maps, and user stories.
• Facilitate agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.
• Provide leadership and mentorship to junior analysts and team members.
• Work closely with IT and development teams to ensure successful implementation of payment solutions.
• Monitor industry trends and regulatory changes to ensure compliance and best practices.
• Act as a subject matter expert in the payments domain, providing guidance and support to other team members.
• Conduct user acceptance testing and validate system changes to ensure alignment with business needs.
• Prepare and present reports and recommendations to senior management.
• Drive continuous improvement initiatives within the payments team.

Requirements:

• Bachelor\’s degree in Business, Finance, Information Technology, or a related field.
• Experience in the payments domain, with a focus on business analysis.
• Strong understanding of payment systems, technologies, and industry regulations.
• Proven experience in gathering and documenting business requirements and functional specifications.
• Leadership skills with experience in managing and mentoring teams.
• Experience with agile methodologies and tools (e.g., Scrum, Kanban).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Familiarity with payment processing platforms and technologies.
• Ability to adapt to a fast-paced and changing environment.
• Certification in Business Analysis (e.g., CBAP) and Agile (e.g., Certified Scrum Master) is a plus.

Preferred Qualifications:

• Experience in digital payments and emerging payment technologies.
• Knowledge of global payment standards and practices.
• Experience with data analysis and reporting tools.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\’ and employees\’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan\’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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