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- Tasks: Design user-centric solutions for communication and collaboration products that empower over 300,000 employees.
- Company: Join J.P. Morgan, a leader in innovation and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Shape the future of employee experience with cutting-edge UX design.
- Qualifications: 4+ years in UX/UI/Product design with a strong portfolio.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Shape the future of employee Experience by contributing to UX design of communication and collaboration products, empowering our 300,000+ employee workforce. We are seeking a talented Experience Design Senior Associate to drive the design of digital first solutions that empower our employees today and in the future.
As an Experience Design Senior Associate, you will play a pivotal role in shaping the user experience of our communication and collaboration products. You will leverage your advanced knowledge of experience design principles to create solutions that cater to a diverse range of users. Collaborating with cross-functional teams, you will contribute to the continuous improvement of our offerings, blending vendor products and in-house built solutions, ensuring a seamless and enjoyable experience and enhancing collaboration for our employees.
Job Responsibilities
- Design and develop elegant solutions to interaction problems, ensuring consistency across multiple products and platforms while adhering to industry best practices.
- Apply advanced knowledge of experience design principles and storyboarding to create user-centric designs and interactions that enhance navigation, usability, and overall user satisfaction.
- Develop user flows, wireframes, interactive prototypes, and high-fidelity mockups for applications and portals
- Create storyboards, journey maps and/or service blueprints, collaborate with UX Research in identifying pain points and opportunities for improvement, and champion new ideas in products and features of various levels of complexity.
- Conduct data-driven analyses to inform design decisions and transform raw information into valuable insights for decision-making.
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines, ensuring our products cater to a diverse range of users.
- Champion the user-first mindset across \’build\’ and \’buy\’ products by simplifying onboarding experience, streamlining complex workflows, optimizing core features based on user desirability and feasibility.
- Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience.
- Assist in analyzing market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking.
- Advocate for user-centered design principles and best practices throughout the product lifecycle.
- Communicate design rationale and facilitate design reviews with cross-functional teams.
- Stay current on trends in UX design, fintech, AI and digital to drive innovation.
- Contribute to the growth of UX maturity across the division.
Required Qualifications, Capabilities, and Skills
- 4+ years of experience or equivalent expertise in UX/UI/Product design or similar role, dedicated to improving digital product experiences
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma)
- Solid understanding of interaction design and usability best practices
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
- Strong portfolio demonstrating design process, problem-solving, and impactful digital experiences in complex domains.
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.
- Experience planning, conducting, and applying findings from user research and usability tests
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies.
- Excellent communication, presentation, and collaboration skills.
- Ability to manage working both independently and within a team.
Preferred Qualifications, Capabilities, and Skills
- Prior experience designing applications within complex business domains.
- Experience of working with SaaS, vendor products.
- Understanding of Human-Computer Interaction or related field.
- Experience working in Agile, cross-functional teams, interacting with business, product and engineering stakeholders.
- Familiarity with web and mobile interface guidelines and accessibility standards.
- Skills in facilitating workshops or design sprints.
- Experience building out or contributing to design systems.
- Examples of work that demonstrate exceptional, world-class digital experiences (through low- to high-fidelity design work) that have contributed to positive business outcome
Education
- Bachelor\’s degree in HCI, Human Factors, UX Design, or a related field, or equivalent professional experience.
J.P. Morgan is an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
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Experience Design Senior Associate employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Design Senior Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with hiring managers, be ready to discuss your design process and how you tackled specific challenges.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can demonstrate your user-first mindset and problem-solving skills through real-life examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Experience Design Senior Associate
Some tips for your application 🫡
Show Off Your Design Skills: Make sure your portfolio is up to date and showcases your best work. Highlight projects that demonstrate your ability to create user-centric designs and solve complex interaction problems. We want to see how you think and approach design challenges!
Tailor Your Application: When applying, customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for in an Experience Design Senior Associate.
Be Data-Driven: Don’t forget to mention any experience you have with data analysis and user research. Show us how you've used insights to inform your design decisions. This will help us understand your approach to creating impactful digital experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at JPMorgan Chase & Co.
✨Know Your Design Principles
Brush up on your experience design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in creating user-centric designs. This will show that you understand the core of what the role requires.
✨Showcase Your Portfolio
Prepare a strong portfolio that highlights your best work. Make sure to include examples that demonstrate your problem-solving skills and the impact of your designs. Be ready to explain your design process and the rationale behind your choices.
✨Understand the Company’s Products
Do your homework on the company’s communication and collaboration products. Familiarise yourself with their user experience and think about how you could improve it. This shows initiative and a genuine interest in the role.
✨Practice Collaboration Scenarios
Since this role involves working with cross-functional teams, prepare for questions about collaboration. Think of examples where you successfully worked with others to achieve a common goal, and be ready to discuss how you handle feedback and iterate on designs.
