Director, Customer Account Manager in London
Director, Customer Account Manager

Director, Customer Account Manager in London

London Full-Time 80000 - 120000 £ / year (est.) Home office (partial)
J

At a Glance

  • Tasks: Lead and grow key agency accounts while building strong client relationships.
  • Company: Dynamic marketing agency focused on B2B strategies and revenue transformation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Exciting opportunity to shape the future of our Agency Business Unit.
  • Why this job: Join a growing team and make a real impact in the marketing industry.
  • Qualifications: Experience in client management and a strong commercial mindset.

The predicted salary is between 80000 - 120000 £ per year.

Business Unit: Marketing Agency

Type: Full-time, Permanent

Reporting to: Managing Partner, Marketing Agency

Location: London, Holborn (Hybrid – 2–3 days per week client / office based)

JPC is a strategic consultancy operating at the intersection of enterprise B2B marketing, sales enablement and revenue transformation. As part of our next phase of growth, JPC is evolving into two distinct but integrated business units:

  • Agency – delivering marketing, campaigns and activation
  • Growth Consultancy – delivering revenue transformation and sales impact

This role sits at the centre of building and scaling the Agency Business Unit. We’re looking for a commercially minded Client Director to lead and grow a portfolio of key agency accounts. This is a client leadership and growth role, responsible for building strong relationships, driving.

Director, Customer Account Manager in London employer: JPC

At JPC, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead innovative projects within our evolving Agency Business Unit. With a hybrid working model, we offer flexibility while ensuring our team thrives in a supportive environment that values creativity and strategic thinking.
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Contact Detail:

JPC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Customer Account Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Tip Number 2

Prepare for those interviews! Research the company inside out and think about how your experience aligns with their goals. Practise common interview questions and have your own questions ready to show you’re genuinely interested.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!

We think you need these skills to ace Director, Customer Account Manager in London

Client Relationship Management
Commercial Acumen
Account Management
Strategic Thinking
Sales Enablement
Revenue Transformation
Marketing Campaign Development
Team Leadership
Communication Skills
Negotiation Skills
Project Management
Analytical Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director, Customer Account Manager role. Highlight your achievements in client leadership and growth, as we want to see how you can drive success in our agency.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our team. Be sure to mention specific examples of your past successes in building strong client relationships.

Showcase Your Commercial Mindset: In your application, demonstrate your understanding of the B2B marketing landscape and how you've contributed to revenue transformation in previous roles. We’re looking for someone who can think strategically and drive results, so make that clear!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows us you’re keen to join StudySmarter!

How to prepare for a job interview at JPC

✨Know Your Stuff

Before the interview, dive deep into the company’s background and its role in B2B marketing. Understand their recent campaigns and how they’ve impacted clients. This will not only show your interest but also help you discuss how your experience aligns with their goals.

✨Showcase Your Leadership Skills

As a Director, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past where you've successfully led teams or projects, particularly in client management. Highlight how you built relationships and drove growth in those scenarios.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of the agency's challenges and opportunities. Inquire about their approach to client engagement and how they measure success. This shows you're not just interested in the role, but also in contributing to their strategic vision.

✨Be Ready for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think of potential challenges in managing key accounts and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.

Director, Customer Account Manager in London
JPC
Location: London

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