Client Management Client Director in London
Client Management Client Director

Client Management Client Director in London

London Full-Time 60000 - 80000 £ / year (est.) No home office possible
J

At a Glance

  • Tasks: Lead and grow key agency accounts while driving commercial performance.
  • Company: Dynamic marketing agency focused on B2B growth and client relationships.
  • Benefits: Hybrid working, private healthcare, generous holiday, and a £250 home office budget.
  • Other info: Enjoy regular social events and a pet-friendly office culture.
  • Why this job: Join a people-first company and make a real impact in a growing agency.
  • Qualifications: Experience with tech or enterprise accounts and a track record of account growth.

The predicted salary is between 60000 - 80000 £ per year.

Business Unit: Marketing Agency

Type: Full-time, Permanent

Reporting to: Managing Partner, Marketing Agency

Location: London, Holborn (Hybrid – 2–3 days per week client / office based)

JPC is a strategic consultancy operating at the intersection of enterprise B2B marketing, sales enablement and revenue transformation. As part of our next phase of growth, JPC is evolving into two distinct but integrated business units:

  • Agency – delivering marketing, campaigns and activation
  • Growth Consultancy – delivering revenue transformation and sales impact

This role sits at the centre of building and scaling the Agency Business Unit. We’re looking for a commercially minded Client Director to lead and grow a portfolio of key agency accounts. This is a client leadership and growth role, responsible for building strong relationships, driving account expansion and ensuring high-quality delivery through the team. It is also a critical role in enabling the Managing Partner to step up into full Business Unit leadership by reducing dependency on them for day-to-day account management and delivery.

In the short term, the team structure is lean (Managing Partner, Client Director, shared Account Management and Project Management support). As a result, this role will operate in a hands-on, hybrid capacity, balancing:

  • Growth and commercial ownership
  • Delivery oversight and support

As the business grows, this role is expected to evolve into a more focused commercial and client leadership position, with delivery increasingly owned by the wider team. We’re therefore looking for someone who is comfortable being hands-on where needed but motivated by building towards a more scalable model.

Leading and growing accounts

  • Own a portfolio of key agency accounts with clear revenue and growth expectations
  • Develop and deliver account growth plans
  • Work closely with the Growth Consultancy team to unlock cross-BU opportunities

Driving commercial performance

  • Take ownership of account-level revenue, forecasting and profitability
  • Lead scoping, pricing and commercial conversations
  • Ensure work is delivered in line with agreed margins and commercial objectives
  • Contribute to building a predictable pipeline across your accounts
  • Support the development of strategic responses and proposals
  • Help position JPC as a strategic partner rather than a delivery supplier

Work closely with Account Managers and Project Managers to ensure:

  • projects are delivered on time, on budget and to a high standard
  • risks are managed and client confidence is maintained

In the early stages, take a more hands-on role in supporting delivery where needed. Focus more of your time on client leadership, growth and commercial performance.

Supporting new business

  • Identify opportunities beyond your existing accounts
  • Support the overall growth of the Agency Business Unit

Overall Business Unit growth strategy

  • Long-term direction and performance of the Agency
  • Own day-to-day client leadership across your accounts
  • Drive account growth and commercial performance
  • Commercial awareness and confidence in owning revenue

Experience in tech, or enterprise level accounts. Experience working with global brands and a track record of account growth.

Flexible working (hybrid model) – Private Healthcare – Pension scheme – 23 days holiday (ability to earn up to 30 days) + birthday off – Holiday purchase scheme – Learning & Development (conferences and training) – £250 home office budget – B-Corp certified, pet-friendly office with free breakfast and refreshments – Regular social events including team drinks, events and Christmas Party and Summer Fun Days! – Annual JPC Culture Awards.

We’re a people-first business – we lead with empathy and human connection, both internally and with our clients.

Client Management Client Director in London employer: JPC

At JPC, we pride ourselves on being a people-first business that fosters a vibrant and inclusive work culture in the heart of London. Our hybrid working model allows for flexibility while ensuring meaningful collaboration, and our commitment to employee growth is evident through our extensive learning and development opportunities. With benefits like private healthcare, generous holiday allowances, and regular social events, we create an environment where our team can thrive both personally and professionally.
J

Contact Detail:

JPC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Management Client Director in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your expertise! Create a portfolio or case studies that highlight your achievements in client management and account growth. When you apply through our website, make sure to include links to your work so potential employers can see what you bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company and its clients. Understand their business model and think about how you can contribute to their growth. This will help you stand out as someone who’s genuinely interested in the role and ready to hit the ground running.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the conversation that resonated with you.

We think you need these skills to ace Client Management Client Director in London

Client Leadership
Account Management
Commercial Awareness
Revenue Forecasting
Growth Strategy Development
Relationship Building
Project Delivery Oversight
Cross-Business Unit Collaboration
Risk Management
Proposal Development
Hands-on Delivery Support
Communication Skills
Experience with Global Brands
Account Growth Track Record
Empathy and Human Connection

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Director role. Highlight your experience with B2B marketing and account growth, as this will show us you understand what we're looking for.

Showcase Your Commercial Acumen: We want to see your understanding of commercial performance. Include examples of how you've driven revenue and managed accounts in the past. This will help us gauge your fit for the role.

Be Authentic: Let your personality shine through in your application. We value empathy and human connection, so don’t be afraid to share your passion for client management and team collaboration.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role promptly.

How to prepare for a job interview at JPC

✨Know Your Accounts

Before the interview, dive deep into the agency accounts you’ll be managing. Understand their history, challenges, and growth potential. This will not only show your commitment but also help you discuss tailored strategies during the interview.

✨Showcase Your Commercial Acumen

Be prepared to discuss how you've driven revenue growth in previous roles. Bring specific examples of how you've managed account profitability and led commercial conversations. This will demonstrate your ability to take ownership of account-level revenue.

✨Emphasise Team Collaboration

Since this role involves working closely with Account Managers and Project Managers, highlight your experience in leading teams and ensuring high-quality delivery. Share examples of how you've successfully collaborated to meet client expectations and manage risks.

✨Align with Their Values

JPC values empathy and human connection. During the interview, express how you prioritise these values in your client relationships. Share stories that illustrate your people-first approach, showing that you’re a cultural fit for the team.

Client Management Client Director in London
JPC
Location: London

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