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- Tasks: Lead and grow key agency accounts while driving commercial performance and client relationships.
- Company: Join JPC, a strategic consultancy at the forefront of B2B marketing and sales enablement.
- Benefits: Enjoy flexible working, private healthcare, pension scheme, and generous holiday allowance.
- Other info: Dynamic role with opportunities for growth in a collaborative environment.
- Why this job: Be part of an evolving agency and make a real impact on client success.
- Qualifications: 5-8+ years in B2B agency, strong client management, and commercial awareness.
The predicted salary is between 55000 - 60000 £ per year.
Business Unit: Marketing Agency
Type: Full-time, Permanent
Reporting to: Managing Partner, Marketing Agency
Location: London, Holborn (Hybrid – 2–3 days per week client / office based)
Salary: £55-60K FTE
About JPC
JPC is a strategic consultancy operating at the intersection of enterprise B2B marketing, sales enablement and revenue transformation. As part of our next phase of growth, JPC is evolving into two distinct but integrated business units: Agency – delivering marketing, campaigns and activation; Growth Consultancy – delivering revenue transformation and sales impact. This role sits at the centre of building and scaling the Agency Business Unit.
Core Purpose of the Role
We’re looking for a commercially minded Client Director to lead and grow a portfolio of key agency accounts. This is a client leadership and growth role, responsible for building strong relationships, driving account expansion and ensuring high-quality delivery through the team. It is also a critical role in enabling the Managing Partner to step up into full Business Unit leadership by reducing dependency on them for day-to-day account management and delivery.
A bit of context (important)
JPC is currently in a build phase as we establish and scale our Agency pillar. In the short term, the team structure is lean (Managing Partner, Client Director, shared Account Management and Project Management support). As a result, this role will operate in a hands-on, hybrid capacity, balancing:
- Client leadership
- Growth and commercial ownership
- Delivery oversight and support
As the business grows, this role is expected to evolve into a more focused commercial and client leadership position, with delivery increasingly owned by the wider team. We’re therefore looking for someone who is comfortable being hands-on where needed but motivated by building towards a more scalable model.
What You’ll Be Doing
- Leading and growing accounts
- Own a portfolio of key agency accounts with clear revenue and growth expectations
- Build strong, trusted relationships with client stakeholders
- Develop and deliver account growth plans
- Identify and convert opportunities for upsell, cross-sell and expansion
- Work closely with the Growth Consultancy team to unlock cross-BU opportunities
Driving commercial performance
- Take ownership of account-level revenue, forecasting and profitability
- Lead scoping, pricing and commercial conversations
- Ensure work is delivered in line with agreed margins and commercial objectives
- Contribute to building a predictable pipeline across your accounts
Shaping client work and opportunities
- Translate client challenges into clear, actionable briefs
- Bring proactive, insight-led ideas to clients
- Support the development of strategic responses and proposals
- Help position JPC as a strategic partner rather than a delivery supplier
Overseeing delivery (with the team)
- Work closely with Account Managers and Project Managers to ensure projects are delivered on time, on budget and to a high standard
- Manage risks and maintain client confidence
- In the early stages, take a more hands-on role in supporting delivery where needed
- Over time, step back from day-to-day delivery involvement
- Enable the team to take full ownership of execution
- Focus more of your time on client leadership, growth and commercial performance
Supporting new business
- Contribute to pitches and proposals where relevant
- Identify opportunities beyond your existing accounts
- Support the overall growth of the Agency Business Unit
How you’ll work with the Managing Partner
The Managing Partner (Agency) is responsible for overall Business Unit growth strategy, senior client relationships at the highest level, and long-term direction and performance of the Agency. In this role, you will own day-to-day client leadership across your accounts, drive account growth and commercial performance, and enable the Managing Partner to focus on scaling the business.
About you
You’ll bring:
- 5–8+ years’ experience in a B2B agency environment
- Strong experience managing and growing client relationships
- Commercial awareness and confidence in owning revenue
- Experience working with senior stakeholders
- The ability to balance delivery oversight with growth thinking
You’ll be:
- Proactive and opportunity-led
- Commercially minded
- Comfortable operating in a growing, evolving business
- Hands-on when needed, but able to step back and lead
- Collaborative and solutions-focused
You ideally have:
- Experience in tech, or enterprise level accounts
- Background in experiential, events, propositions and integrated campaign delivery
- Experience working with global brands and a track record of account growth
Benefits
- Flexible working (hybrid model)
- Private Healthcare
- Pension scheme
- 23 days holiday (ability to earn up to 30 days) + birthday off
- Holiday purchase scheme
- 2 volunteer days per year
- Learning
Client Director employer: JPC
Contact Detail:
JPC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your successes in client management and account growth. When you’re in interviews, share specific examples of how you’ve driven results – it’ll make you stand out.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for roles to be advertised. Reach out to companies you admire, like JPC, and express your interest. Sometimes, the best opportunities are created rather than found.
✨Tip Number 4
Prepare for interviews by understanding the company’s challenges and how you can help solve them. Research JPC’s recent projects and think about how your skills can contribute to their growth. This shows you’re not just looking for any job, but you’re genuinely interested in being part of their team.
We think you need these skills to ace Client Director
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Director role. Highlight your experience in B2B agency environments and how you've successfully managed client relationships. We want to see how you can bring value to our team!
Showcase Your Commercial Acumen: Since this role is all about driving growth and managing revenue, don’t forget to include specific examples of how you've contributed to commercial performance in previous roles. We love seeing numbers and results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who’s proactive and collaborative, so share your unique approach to client leadership and how you build strong relationships. We want to get to know the real you!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at JPC!
How to prepare for a job interview at JPC
✨Know Your Accounts Inside Out
Before the interview, dive deep into JPC's current client portfolio and understand their key accounts. Be ready to discuss how you would approach growing these accounts and what strategies you would implement to build strong relationships with stakeholders.
✨Showcase Your Commercial Acumen
Prepare examples that highlight your experience in managing revenue and driving account growth. Discuss specific instances where you've successfully upsold or cross-sold services, and how you ensured profitability while maintaining high-quality delivery.
✨Demonstrate Hands-On Leadership
Since this role requires a balance between hands-on involvement and strategic leadership, be prepared to share experiences where you’ve effectively managed projects while also leading teams. Highlight your ability to step back when necessary and empower others to take ownership.
✨Align with JPC’s Vision
Familiarise yourself with JPC's mission and the evolution of their Agency Business Unit. During the interview, express how your values align with theirs and how you can contribute to their growth strategy, particularly in building a predictable pipeline and positioning JPC as a strategic partner.