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- Tasks: Lead and grow key agency accounts while driving commercial performance.
- Company: Join JPC, a dynamic marketing agency focused on growth and innovation.
- Benefits: Enjoy flexible working, private healthcare, and generous holiday options.
- Other info: Collaborative culture with regular social events and a focus on personal development.
- Why this job: Be at the forefront of agency growth and make a real impact.
- Qualifications: 5-8 years in B2B agency with strong client relationship management skills.
The predicted salary is between 55000 - 60000 £ per year.
Business Unit: Marketing Agency
Type: Full-time, Permanent
Reporting to: Managing Partner, Marketing Agency
Location: London, Holborn (Hybrid – 2–3 days per week client / office based)
Salary: £55-60K FTE
About JPC
JPC is a strategic consultancy operating at the intersection of enterprise B2B marketing, sales enablement and revenue transformation. As part of our next phase of growth, JPC is evolving into two distinct but integrated business units: Agency – delivering marketing, campaigns and activation; Growth Consultancy – delivering revenue transformation and sales impact. This role sits at the centre of building and scaling the Agency Business Unit.
Core Purpose of the Role
We’re looking for a commercially minded Client Director to lead and grow a portfolio of key agency accounts. This is a client leadership and growth role, responsible for building strong relationships, driving account expansion and ensuring high-quality delivery through the team. It is also a critical role in enabling the Managing Partner to step up into full Business Unit leadership by reducing dependency on them for day-to-day account management and delivery.
A bit of context (important): JPC is currently in a build phase as we establish and scale our Agency pillar. In the short term, the team structure is lean (Managing Partner, Client Director, shared Account Management and Project Management support). As a result, this role will operate in a hands-on, hybrid capacity, balancing:
- Client leadership
- Growth and commercial ownership
- Delivery oversight and support
As the business grows, this role is expected to evolve into a more focused commercial and client leadership position, with delivery increasingly owned by the wider team. We’re therefore looking for someone who is comfortable being hands-on where needed but motivated by building towards a more scalable model.
What You’ll Be Doing
- Leading and growing accounts
- Own a portfolio of key agency accounts with clear revenue and growth expectations
- Build strong, trusted relationships with client stakeholders
- Develop and deliver account growth plans
- Identify and convert opportunities for upsell, cross-sell and expansion
- Work closely with the Growth Consultancy team to unlock cross-BU opportunities
Driving commercial performance:
- Take ownership of account-level revenue, forecasting and profitability
- Lead scoping, pricing and commercial conversations
- Ensure work is delivered in line with agreed margins and commercial objectives
- Contribute to building a predictable pipeline across your accounts
Shaping client work and opportunities:
- Translate client challenges into clear, actionable briefs
- Bring proactive, insight-led ideas to clients
- Support the development of strategic responses and proposals
- Help position JPC as a strategic partner rather than a delivery supplier
Overseeing delivery (with the team):
- Work closely with Account Managers and Project Managers to ensure projects are delivered on time, on budget and to a high standard
- Manage risks and maintain client confidence
- In the early stages, take a more hands-on role in supporting delivery where needed
- Over time, step back from day-to-day delivery involvement
- Enable the team to take full ownership of execution
- Focus more of your time on client leadership, growth and commercial performance
Supporting new business:
- Contribute to pitches and proposals where relevant
- Identify opportunities beyond your existing accounts
- Support the overall growth of the Agency Business Unit
How you’ll work with the Managing Partner
The Managing Partner (Agency) is responsible for overall Business Unit growth strategy, senior client relationships at the highest level, and long-term direction and performance of the Agency. In this role, you will own day-to-day client leadership across your accounts, drive account growth and commercial performance, and enable the Managing Partner to focus on scaling the business.
About you
You’ll bring:
- 5–8+ years’ experience in a B2B agency environment
- Strong experience managing and growing client relationships
- Commercial awareness and confidence in owning revenue
- Experience working with senior stakeholders
- The ability to balance delivery oversight with growth thinking
You’ll be:
- Proactive and opportunity-led
- Commercially minded
- Comfortable operating in a growing, evolving business
- Hands-on when needed, but able to step back and lead
- Collaborative and solutions-focused
You ideally have:
- Experience in tech, or enterprise level accounts
- Background in experiential, events, propositions and integrated campaign delivery
- Experience working with global brands and a track record of account growth
Benefits
- Flexible working (hybrid model)
- Private Healthcare
- Pension scheme
- 23 days holiday (ability to earn up to 30 days) + birthday off
- Holiday purchase scheme
- 2 volunteer days per year
- Learning & Development (conferences and training) £250 home office budget
- B-Corp certified, pet-friendly office with free breakfast and refreshments
- JPC Culture Club
- Regular social events including team drinks, events and Christmas Party and Summer Fun Days!
- Annual JPC Culture Awards
Our Guiding Principles
We’re a people-first business – we lead with empathy and human connection, both internally and with our clients. We’re also ruthlessly accountable, owning outcomes and holding ourselves to a high standard in everything we do. As curious challengers, we ask bold questions, push thinking forward and never stop learning. And we’re fiercely determined – ambitious, tenacious, and driven to break through and deliver real impact. These aren’t just words on a wall – they shape how we work, who we hire, and how we show up every day. So if this sounds like you, we’d love to hear from you.
Client Director in City of London employer: JPC
Contact Detail:
JPC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Client Director role. Highlight your experience in managing client relationships and driving growth, and don’t forget to showcase your commercial awareness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at JPC. Don’t miss out on the chance to be part of something exciting!
We think you need these skills to ace Client Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Director role. Highlight your B2B agency experience and any relevant achievements that showcase your ability to manage and grow client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for JPC. Share specific examples of how you've driven account growth and built strong client relationships in the past.
Showcase Your Commercial Acumen: Since this role is all about driving commercial performance, make sure to highlight your experience with revenue ownership and forecasting. We want to see how you've contributed to profitability in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at JPC!
How to prepare for a job interview at JPC
✨Know Your Accounts Inside Out
Before the interview, make sure you research the key agency accounts you'll be managing. Understand their business challenges, recent campaigns, and how JPC can add value. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you've driven revenue growth in previous roles. Bring specific examples of upselling or cross-selling you've successfully executed. This will highlight your commercial mindset and ability to contribute to JPC's growth strategy.
✨Showcase Your Relationship-Building Skills
Think of examples where you've built strong relationships with clients or stakeholders. Be ready to explain how you maintain trust and communication, especially in a hands-on role. This is crucial for a Client Director, so make it a focal point in your responses.
✨Emphasise Your Adaptability
Given that JPC is in a build phase, it's important to convey your comfort with change and evolving responsibilities. Share experiences where you've successfully adapted to new challenges or taken on additional roles, demonstrating your flexibility and readiness to support the team.