At a Glance
- Tasks: Lead healthcare accounts, develop strategies, and mentor junior team members.
- Company: JPA Health, a compassionate agency focused on wellness and connection.
- Benefits: Generous holiday allowance, private healthcare, and unlimited learning opportunities.
- Other info: Flexible work arrangements and a culture of collaboration and inclusion.
- Why this job: Make a meaningful impact in healthcare while growing your career in a supportive environment.
- Qualifications: 6–8+ years in healthcare communications with strong client leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
The Account Director / Senior Account Director is a key client lead responsible for overseeing multi-faceted healthcare accounts that deliver meaningful business impact. This role requires strong critical thinking, excellent interpersonal skills, and a proactive approach to innovation, with the ability to adapt to evolving market and technological trends. This is a hands-on position, working closely with both senior leadership and junior team members. In addition to client responsibilities, you will play an active role in shaping and championing our agency culture. This role is ideal for someone with experience delivering a broad range of medical communications programmes (e.g. insight generation, strategy development, content creation, and campaign execution) who thrives in a fast-paced agency environment.
Responsibilities
- Partner with senior team members to develop strategic plans that address client priorities
- Act as a key point of contact for clients, building strong and trusted relationships
- Lead and guide account teams, working across all levels to ensure smooth delivery and progression of projects
- Contribute to account financial management, including budget development and monthly revenue tracking
- Lead and shape client meetings, providing clear direction, ideas, and solutions to challenges
- Apply knowledge of industry trends to ensure client advice remains current and relevant
- Ensure all deliverables demonstrate strong strategic thinking, clear direction, and high-quality execution
AI, Social and Digital
- Demonstrate a strong understanding of the social and digital landscape and apply this effectively to client briefs
- Maintain an active interest in AI and emerging technologies, proactively identifying opportunities to enhance agency and client outputs
- Support the development of team capability and confidence in digital and AI-driven approaches
Growth and New Business
- Identify opportunities to expand and grow existing client accounts
- Support new business activities, including pitches and proposal development
- Contribute to overall account and agency growth
Team Leadership
- Mentor and support junior team members, fostering their development
- Guide teams through complex workstreams and challenges
- Drive improvements in delivery efficiency and prioritisation
About You
- 6–8+ years’ experience in healthcare communications within a medical communications or healthcare marketing agency
- Strong scientific understanding, with the ability to translate complex information into clear, strategic recommendations
- Demonstrable understanding of digital and social channels, with a keen interest in innovation and AI – ideally able to share examples where this has been applied
- Experience working across a range of accounts, including both global and local programmes
- Strong client leadership skills, with the ability to operate independently
- Proven strategic thinker, able to shape direction as well as deliver
- Ability to manage multiple priorities while maintaining high accuracy and attention to detail
- Confident communicator, able to effectively guide clients and internal teams
What Makes Us Different
JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you.
Our approach prioritises compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Our Collaboration Days are designed to strengthen relationships and enhance well-being. Respect, inclusion, camaraderie, and connection – this is the heart of our agency’s ethos. We elevate each other. We work collaboratively. And we push ourselves to think bigger.
In addition, JPA Health offers:
- Generous holiday allowance and additional days off for charitable giving
- Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time
- Private healthcare and access to wellness initiatives
- Competitive pay, discretionary bonus scheme, and opportunities to advance in your career.
At JPA Health, we put people first. We believe that a wide range of perspectives and experiences enhance our work and enable us to better serve our clients. Our Core Values – Collaboration, Communication, Creativity, Curiosity, and Compassion – guide our daily interactions and deepen our understanding of the clients we serve.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of disability status, veteran status, or any other legally protected category.
Senior Account Director / Associate Director – Medical Communications & Digital in Slough employer: JPA Health
At JPA Health, we pride ourselves on being an exceptional employer that champions a culture of collaboration, compassion, and continuous growth. Our commitment to employee well-being is reflected in our flexible work arrangements, generous holiday allowances, and extensive professional development opportunities, including unlimited access to learning resources. Join us in a dynamic environment where your contributions make a meaningful impact on healthcare communications while fostering personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director / Associate Director – Medical Communications & Digital in Slough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like JPA Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at JPA Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like JPA Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Account Director / Associate Director – Medical Communications & Digital in Slough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at JPA Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at JPA Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to JPA Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at JPA Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at JPA Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research JPA Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
