At a Glance
- Tasks: Lead healthcare accounts, develop strategies, and mentor junior team members.
- Company: JPA Health, a compassionate agency focused on wellness and connection.
- Benefits: Generous holiday allowance, private healthcare, and unlimited learning opportunities.
- Other info: Flexible work arrangements and a culture of collaboration and inclusion.
- Why this job: Make a real impact in healthcare communications while growing your career.
- Qualifications: 6–8+ years in healthcare communications and strong client leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
The Account Director / Senior Account Director is a key client lead responsible for overseeing multi-faceted healthcare accounts that deliver meaningful business impact. This role requires strong critical thinking, excellent interpersonal skills, and a proactive approach to innovation, with the ability to adapt to evolving market and technological trends. This is a hands-on position, working closely with both senior leadership and junior team members. In addition to client responsibilities, you will play an active role in shaping and championing our agency culture. This role is ideal for someone with experience delivering a broad range of medical communications programmes (e.g. insight generation, strategy development, content creation, and campaign execution) who thrives in a fast-paced agency environment.
Responsibilities
- Partner with senior team members to develop strategic plans that address client priorities
- Act as a key point of contact for clients, building strong and trusted relationships
- Lead and guide account teams, working across all levels to ensure smooth delivery and progression of projects
- Contribute to account financial management, including budget development and monthly revenue tracking
- Lead and shape client meetings, providing clear direction, ideas, and solutions to challenges
- Apply knowledge of industry trends to ensure client advice remains current and relevant
- Ensure all deliverables demonstrate strong strategic thinking, clear direction, and high-quality execution
AI, Social and Digital
- Demonstrate a strong understanding of the social and digital landscape and apply this effectively to client briefs
- Maintain an active interest in AI and emerging technologies, proactively identifying opportunities to enhance agency and client outputs
- Support the development of team capability and confidence in digital and AI-driven approaches
Growth and New Business
- Identify opportunities to expand and grow existing client accounts
- Support new business activities, including pitches and proposal development
- Contribute to overall account and agency growth
Team Leadership
- Mentor and support junior team members, fostering their development
- Guide teams through complex workstreams and challenges
- Drive improvements in delivery efficiency and prioritisation
About You
- 6–8+ years' experience in healthcare communications within a medical communications or healthcare marketing agency
- Strong scientific understanding, with the ability to translate complex information into clear, strategic recommendations
- Demonstrable understanding of digital and social channels, with a keen interest in innovation and AI – ideally able to share examples where this has been applied
- Experience working across a range of accounts, including both global and local programmes
- Strong client leadership skills, with the ability to operate independently
- Proven strategic thinker, able to shape direction as well as deliver
- Ability to manage multiple priorities while maintaining high accuracy and attention to detail
- Confident communicator, able to effectively guide clients and internal teams
What Makes Us Different
JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you. Our approach prioritises compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Our Collaboration Days are designed to strengthen relationships and enhance well-being. Respect, inclusion, camaraderie, and connection – this is the heart of our agency's ethos. We elevate each other. We work collaboratively. And we push ourselves to think bigger.
In addition, JPA Health offers:
- Generous holiday allowance and additional days off for charitable giving
- Unlimited access to LinkedIn Learning, internal webinars through JPA's Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time
- Private healthcare and access to wellness initiatives
- Competitive pay, discretionary bonus scheme, and opportunities to advance in your career.
At JPA Health, we put people first. We believe that a wide range of perspectives and experiences enhance our work and enable us to better serve our clients. Our Core Values – Collaboration, Communication, Creativity, Curiosity, and Compassion – guide our daily interactions and deepen our understanding of the clients we serve. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of disability status, veteran status, or any other legally protected category. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at Recruiting@jpa.com.
Senior Account Director / Associate Director – Medical Communications & Digital in London employer: JPA Health
At JPA Health, we pride ourselves on being an exceptional employer that champions a culture of compassion, collaboration, and continuous growth. Our flexible work arrangements and commitment to employee well-being ensure a balanced personal and professional life, while our extensive learning opportunities and supportive environment empower you to thrive in your career. Join us in making a meaningful impact in healthcare communications, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director / Associate Director – Medical Communications & Digital in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare communications field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and recent projects. JPA Health values compassion and collaboration, so think about how you can demonstrate these qualities during your chat. Show them you’re not just a fit for the role, but for their team!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with medical communications and how you've successfully led teams or projects. Highlight your strategic thinking and ability to adapt to new technologies, especially in AI and digital spaces.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the JPA Health family.
We think you need these skills to ace Senior Account Director / Associate Director – Medical Communications & Digital in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in medical communications and how it aligns with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your strategic thinking, client leadership, and ability to adapt to new technologies. This is your chance to shine!
Be Authentic:Let your personality come through in your application. We’re looking for someone who fits our agency culture, so don’t be afraid to show us who you are and what makes you passionate about healthcare communications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at JPA Health
✨Know Your Stuff
Make sure you brush up on the latest trends in medical communications and digital strategies. Be ready to discuss how you've applied these in your previous roles, especially in relation to AI and social media. This shows you're not just knowledgeable but also proactive about innovation.
✨Build Rapport
Since this role involves strong client relationships, practice your interpersonal skills. Think of examples where you've successfully built trust with clients or led teams. Being personable can set you apart from other candidates.
✨Showcase Your Leadership
Prepare to discuss your experience mentoring junior team members and guiding complex projects. Highlight specific instances where your leadership made a difference in project outcomes or team dynamics. This will demonstrate your capability to lead at all levels.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the agency's culture, growth opportunities, or how they integrate new technologies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
