At a Glance
- Tasks: Lead healthcare accounts, develop strategies, and guide teams to deliver impactful projects.
- Company: JPA Health, a compassionate agency focused on wellness and connection.
- Benefits: Generous holiday allowance, private healthcare, and unlimited learning opportunities.
- Other info: Join a collaborative culture that values compassion, creativity, and curiosity.
- Why this job: Make a real difference in healthcare communications while growing your career.
- Qualifications: 6–8+ years in healthcare communications with strong client leadership skills.
The predicted salary is between 60000 - 80000 € per year.
At JPA Health, the Account Director / Senior Account Director is a key client lead responsible for overseeing multi-faceted healthcare accounts that deliver meaningful business impact. This role requires strong critical thinking, excellent interpersonal skills, and a proactive approach to innovation, with the ability to adapt to evolving market and technological trends. This is a hands-on position, working closely with both senior leadership and junior team members. In addition to client responsibilities, you will play an active role in shaping and championing our agency culture. This role is ideal for someone with experience delivering a broad range of medical communications programmes (e.g. insight generation, strategy development, content creation, and campaign execution) who thrives in a fast-paced agency environment.
Responsibilities
- Partner with senior team members to develop strategic plans that address client priorities
- Act as a key point of contact for clients, building strong and trusted relationships
- Lead and guide account teams, working across all levels to ensure smooth delivery and progression of projects
- Contribute to account financial management, including budget development and monthly revenue tracking
- Lead and shape client meetings, providing clear direction, ideas, and solutions to challenges
- Apply knowledge of industry trends to ensure client advice remains current and relevant
- Ensure all deliverables demonstrate strong strategic thinking, clear direction, and high-quality execution
AI, Social and Digital
- Demonstrate a strong understanding of the social and digital landscape and apply this effectively to client briefs
- Maintain an active interest in AI and emerging technologies, proactively identifying opportunities to enhance agency and client outputs
- Support the development of team capability and confidence in digital and AI-driven approaches
Growth and New Business
- Identify opportunities to expand and grow existing client accounts
- Support new business activities, including pitches and proposal development
- Contribute to overall account and agency growth
- Mentor and support junior team members, fostering their development
- Guide teams through complex workstreams and challenges
- Drive improvements in delivery efficiency and prioritisation
About You
- 6–8+ years’ experience in healthcare communications within a medical communications or healthcare marketing agency
- Strong scientific understanding, with the ability to translate complex information into clear, strategic recommendations
- Demonstrable understanding of digital and social channels, with a keen interest in innovation and AI – ideally able to share examples where this has been applied
- Experience working across a range of accounts, including both global and local programmes
- Strong client leadership skills, with the ability to operate independently
- Proven strategic thinker, able to shape direction as well as deliver
- Ability to manage multiple priorities while maintaining high accuracy and attention to detail
- Confident communicator, able to effectively guide clients and internal teams
What Makes Us Different
JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you. Our approach prioritises compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Our Collaboration Days are designed to strengthen relationships and enhance well-being. Respect, inclusion, camaraderie, and connection – this is the heart of our agency’s ethos. We elevate each other. We work collaboratively. And we push ourselves to think bigger.
In addition, JPA Health offers:
- Generous holiday allowance and additional days off for charitable giving
- Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time
- Private healthcare and access to wellness initiatives
- Competitive pay, discretionary bonus scheme, and opportunities to advance in your career.
At JPA Health, we put people first. We believe that a wide range of perspectives and experiences enhance our work and enable us to better serve our clients. Our Core Values – Collaboration, Communication, Creativity, Curiosity, and Compassion – guide our daily interactions and deepen our understanding of the clients we serve. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of disability status, veteran status, or any other legally protected category. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance.
Account Director / Senior Account Director – Medical Communications (Non-promotional and Promot[...] in London employer: JPA Health
At JPA Health, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, compassion, and innovation. Our commitment to employee growth is evident through generous professional development opportunities, flexible work arrangements, and a supportive environment that values diverse perspectives. Join us in making a meaningful impact in healthcare communications while enjoying a balanced work-life experience in a dynamic agency setting.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director / Senior Account Director – Medical Communications (Non-promotional and Promot[...] in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare communications field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, bring examples of your work. This could be case studies, presentations, or even a portfolio. It’s all about demonstrating how you can deliver meaningful business impact.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like JPA Health, and express your interest. A well-crafted email can go a long way in making a memorable impression.
✨Tip Number 4
Stay updated on trends! Make sure you’re clued up on the latest in medical communications, AI, and digital strategies. Being able to discuss current trends during interviews shows that you’re not just a candidate, but a thought leader ready to shape the future of the agency.
We think you need these skills to ace Account Director / Senior Account Director – Medical Communications (Non-promotional and Promot[...] in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Director role. Highlight your experience in healthcare communications and how it aligns with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your strategic thinking, client leadership, and ability to adapt to new technologies. This is your chance to shine, so let us see what you've got!
Be Authentic:We love a bit of personality! When writing your application, let your true self come through. Share your passion for medical communications and how you embody our core values like collaboration and compassion. We’re looking for someone who fits into our culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at JPA Health
✨Know Your Stuff
Make sure you brush up on your knowledge of medical communications and the specific programmes mentioned in the job description. Be ready to discuss how you've successfully delivered similar projects in the past, showcasing your strategic thinking and ability to adapt to market trends.
✨Build Rapport
Since this role involves strong client relationships, practice building rapport during your interview. Think about how you can demonstrate your interpersonal skills and ability to connect with clients and team members alike. Share examples of how you've fostered trust and collaboration in previous roles.
✨Showcase Your Digital Savvy
With a focus on AI and digital channels, be prepared to discuss your experience in these areas. Bring examples of how you've applied innovative digital strategies in your work, and express your enthusiasm for emerging technologies that can enhance client outputs.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the agency's culture and growth opportunities. Inquire about their approach to mentorship and how they support team development, as this aligns with the role's responsibilities and the company's values.
