At a Glance
- Tasks: Lead international healthcare communications, build client relationships, and manage diverse programmes.
- Company: Join JPA Health, a compassionate agency focused on wellness and connection.
- Benefits: Generous holiday allowance, private healthcare, and unlimited access to professional development resources.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in healthcare while growing your career in a supportive environment.
- Qualifications: Experience in healthcare communications and strong relationship-building skills required.
The predicted salary is between 51750 - 63250 £ per year.
JPA Health is looking for an experienced Account Director to join our growing London team, working across established international healthcare accounts.
This is an opportunity for a strong healthcare communications professional who enjoys being close to both clients and the work.
You’ll lead varied programmes spanning patient advocacy, corporate communications, scientific content, events and insight-led initiatives, working alongside experienced and well-established account teams.
We’re looking for someone who can quickly become a trusted partner to clients, bring fresh thinking and energy to the team, and isn’t afraid to roll up their sleeves and get involved.
You’ll have strong senior support around you while having plenty of opportunity to take ownership, drive the work forward and make your mark.
This position is full-time and hybrid in London, with occasional travel for client meetings, events and international team meetings as needed.
Responsibilities
- Lead the day-to-day delivery of international healthcare communications programmes, building strong client relationships and providing confident strategic counsel.
- Take ownership of account planning, priorities, budgets and delivery, anticipating client needs and ensuring consistently high-quality work.
- Develop and review compelling written content across a range of audiences and channels, partnering with medical and content specialists on more scientifically complex work.
- Lead and support account teams, creating clarity and momentum while remaining hands-on across programme delivery.
- Ensure strong financial management and stewardship against programme scopes – from forecasting to budget reconciliations and cost management.
- Lead the resourcing for your accounts, anticipating peaks in activity and planning ahead to ensure excellence in programme delivery.
- Balance strong project management and people skills alongside content development – demonstrating close attention to detail
- Bring fresh thinking and ideas to client programmes, drawing on your experience and knowledge of the wider healthcare communications landscape.
- Drive organic growth across your accounts and seek opportunities to strengthen existing client relationships and contribute to new business and wider agency initiatives.
About You
- Strong healthcare communications agency experience, ideally with a background spanning PR and/or corporate communications.
- Strong patient advocacy knowledge and experience and an ability to confidently engage with international stakeholders and build strong relationships.
- Experience working with pharmaceutical or broader healthcare clients across international or global programmes.
- A proven track record of building trusted client relationships and confidently managing complex communications programmes.
- Excellent written and verbal communication skills, with exceptional attention to detail.
- Confidence working with scientific and medical subject matter and collaborating with medical writers and content specialists.
- A hands-on, collaborative approach with the ability to lead and motivate account teams.
- Strong commercial awareness, with experience managing account budgets and resources.
- Curiosity, ambition and energy, with the confidence to bring new ideas and perspectives to the team.
- What Makes Us Different
JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients.
You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion.
Our mission to help people live healthier lives begins with you.
Our approach prioritizes compassion to ensure you and your family flourish.
We promote flexibility with adaptable work arrangements for a balanced personal and professional life.
Respect, inclusion, camaraderie, and connection – this is the heart of our agency’s ethos.
We elevate each other.
We work collaboratively.
And we push ourselves to think bigger.
In addition, JPA Health offers
- Generous holiday allowance and additional days off for charitable giving
- Unlimited access to Linked In Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time
- Private healthcare and access to wellness initiatives
- Competitive pay, discretionary bonus scheme, and opportunities to advance in your career.
- A fun, energetic team – providing opportunity to learn, develop and a welcoming atmosphere
At JPA Health, we put people first.
We believe that a wide range of perspectives and experiences enhance our work and enable us to better serve our clients.
Our Core Values – Collaboration, Communication, Creativity, Curiosity, and Compassion – guide our daily interactions and deepen our understanding of the clients we serve.
We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at recruiting@jpa. com.
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Account Director employer: JPA Health
At JPA Health, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through tailored development programmes and opportunities for leadership in cutting-edge medical communications and AI initiatives. Located at the heart of the healthcare sector, we offer a dynamic environment where your contributions directly impact client strategies and enhance patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like JPA Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at JPA Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like JPA Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at JPA Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at JPA Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to JPA Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at JPA Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at JPA Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research JPA Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
