At a Glance
- Tasks: Support dealers with technical queries and deliver training on agricultural machinery.
- Company: A leading brand in agricultural machinery with a focus on growth.
- Benefits: Excellent salary, vehicle package, and opportunities for travel.
- Other info: Regular travel opportunities and a chance to work with cutting-edge technology.
- Why this job: Join a dynamic team and make a real impact in the agricultural sector.
- Qualifications: Experience in agricultural engineering and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
A strong, well recognised brand in its specialist sector of agricultural machinery, this is a Company who are truly going places! The UK market, in which the Company continues to enjoy consistent and sustainable sales growth, is a key focus area for further business expansion, with an existing and growing dealer network ensuring that end users receive the very best product selection and quality product support.
Industry: Agricultural machinery
Rewards: Excellent salary and package plus vehicle
Territory: United Kingdom & Ireland (occasional)
Role Overview: Responsible for working directly with an extensive dealer network in support of all products, you will keep dealers informed of technical developments as well as handling all dealer technical enquiries, delivering dealer training programs and conducting machine demonstrations and installations. The role is suited to applicants with excellent interpersonal skills, a passion for regular travel and thorough technical knowledge of contemporary agricultural machinery (including complex electrohydraulic systems) with a strong passion for their sector.
Experience and Qualities Required:
- You’ll have a proven background in agricultural engineering, either from a dealer service department or a manufacturer technical support role, ideally with a recognised technical qualification, and experienced in electronics, hydraulics, general mechanics and advanced technologies.
- You’ll ideally bring experience either as a dealer service manager or a regional technical support manager, and display a well-developed portfolio of customer service, customer expectation management and decision-making skills.
- You’ll have spent time in the tractor seat, be familiar with the operation of a wide cross-section of equipment and how to set up machinery for optimised performance.
- You’ll have a good standard of IT literacy, and ideally have experience with online manufacturer service and warranty systems.
- We’ll need to know that you have good organisational abilities, possess a resourceful problem-solving attitude and the ability to manage and resolve customer dispute situations.
- The ease with which you can form healthy working relationships with colleagues, end users and dealer staff is critical to the success of the role – you’re in your element discussing complex technical and customer service issues.
- Possessing a clean driving licence (D+E preferably, with experience of towing a trailer), you should reside centrally in the UK with good access to major routes, and have an appetite for regular travel, at times overseas.
Next Steps: If this sounds like you, you’re positively motivated by the opportunity to join a high-performing specialist brand within the agricultural machinery manufacturer sector and have the necessary attributes to perform to a high standard, we’d love to hear from you! Send us a copy of your latest CV (in complete confidence), and a little bit about yourself. You can send it directly to us at james.garrod@jptrett.com.
Product Support Engineer employer: JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting
Join a dynamic and forward-thinking company in the agricultural machinery sector, where your expertise as a Product Support Engineer will be valued and rewarded. With a strong focus on employee development, a supportive work culture, and opportunities for regular travel across the UK and Ireland, you will thrive in an environment that encourages growth and innovation. Enjoy an excellent salary package, including a vehicle, while being part of a team that is committed to delivering top-notch product support and training to a growing dealer network.
Contact Details:
JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer
✨Network through Industry Events
Look out for agricultural engineering expos and trade shows – they're golden opportunities! Attend these events to meet professionals from companies like JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting and chat about their work. Being present in person can create connections that lead to job openings!
✨Join Agricultural Engineering Groups
Get involved in online communities and forums focused on agricultural engineering. Platforms like LinkedIn and specialised Facebook groups are great spots to join discussions, share insights, and even find job posts! Engaging with fellow enthusiasts can also lead to potential referrals.
✨Show Off Your Skills
Create a portfolio showcasing any projects or relevant work you've done in agricultural engineering. Whether it's design work, projects from uni, or even side gigs, having a visual representation of your skills can really catch the eye of hiring managers at places like JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting.
✨Keep an Eye on Job Boards
Besides company websites, check out niche job boards specific to agricultural engineering. Sites like AgCareers or Engineering Jobs can have listings that align with roles at JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting. Applying through various channels increases your chances of landing that full-time gig.
We think you need these skills to ace Product Support Engineer
Some tips for your application 🫡
Show Off Your Relevant Experience:In agricultural engineering, it's all about practical experience. Highlight any projects or internships you've been involved in that showcase your skills in machinery, crop management, or sustainability practices. Use specifics to give us a clear picture of what you've accomplished and how it relates to the role at JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting.
Get Technical with Your CV:Make sure your CV showcases technical competencies relevant to agricultural engineering. List any specific software tools or engineering techniques you're familiar with, as well as any certifications related to agricultural practices or environmental regulations. This gives us a good insight into your skill set for the Product Support Engineer position.
Tailor Your Cover Letter to Our Values:When writing your cover letter, take the time to reflect on how your personal values align with those of JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting. We want to see your passion for sustainable agriculture and how your engineering background can help us achieve our goals. Share what motivates you in this field, and let your personality shine through!
Don't Forget About Your Portfolio:If you've worked on design or engineering projects, consider including a portfolio to back up your application. This could be anything from photos of completed projects to detailed reports or analyses you've done. It’s an excellent way to visually demonstrate your skills and help us see your potential fit for the full-time Product Support Engineer role.
How to prepare for a job interview at JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting
✨Master Your Technical Know-How
As an agricultural engineering candidate, you need to showcase your understanding of key concepts like irrigation systems, soil mechanics, and machinery design. Brush up on technical questions that could come your way, especially those related to recent advancements in agricultural technology, and be prepared to discuss how you've applied these in real-world situations.
✨Showcase Your Problem-Solving Skills
Highlight specific examples where you solved complex engineering problems, particularly those relevant to agriculture. Think about challenges you’ve faced during projects or your coursework and be ready to explain your thought process and the outcomes; interviewers will love to see your practical experience in action.
✨Prepare Your Portfolio of Projects
Having a portfolio can be a game changer for a full-time role in agricultural engineering. Showcase any relevant projects you've worked on—be they internships, academic assignments, or personal projects. Make sure to highlight the tools and techniques you used and how they can be applicable to the role at JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting.
✨Understand the Industry Trends
Get clued up on the latest trends affecting agricultural engineering, like automation, sustainability practices, and precision agriculture. This shows your passion for the field and helps you to discuss how your skills can contribute to JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting’s goals in navigating these trends.
