At a Glance
- Tasks: Lead service operations and enhance workshop efficiency in a dynamic environment.
- Company: Innovative importer and distributor of specialist machinery.
- Benefits: Excellent salary, bonus, vehicle, and career progression opportunities.
- Why this job: Combine technical expertise with leadership to drive impactful service solutions.
- Qualifications: 3+ years in machinery engineering with strong team leadership skills.
- Other info: Flexible travel required; based in North – West England.
The predicted salary is between 40000 - 50000 £ per year.
An importer and distributor of high value specialist and innovative equipment focused on increased efficiency in the construction, forestry and other related sectors.
Industry: Specialist construction, forestry and plant machinery
Location: North – West England
Role Overview: With accountability for all service operations, the role covers a number of key responsibilities in order to develop systems and processes ensuring increased workshop efficiency and profitability. The role retains an amount of hands-on activity, is endlessly varied, and will suit a skilled technical professional not yet ready to completely relinquish the practical stuff, with a strong team and customer-centric approach to their work seeking further career progression.
Experience and Qualities Required:
- You are an experienced technical professional, trained to a high standard in agricultural, forestry or construction machinery engineering, with a minimum of 3 years' field service experience.
- Your background could be from a machinery dealership, distributor or OEM, and you possess a recognised engineering qualification (from HND to degree level).
- Team leadership experience and good all-round people skills will feature strongly in your career history.
- You recognise the importance of workflow management, efficiency and productivity, timely repair times and the need to prioritise workload accordingly.
- You are a solution-based thinker who can enthuse a problem-solving attitude in their team.
- You have in-depth experience in machinery hydraulic and electrical systems (including CANbus) as well as a range of practical mechanical engineering, repair and refurbishment skills.
- You have good all-round communication and interpersonal skills, can manage customer expectations and provide a high standard of customer service.
- You are familiar with everyday IT applications including online service and warranty systems, MS Office and CRM.
- Comfortable with occasional travel within the UK and overseas, you are flexible on nights away from home where required for customer visits and product training.
- Residing in, or prepared to relocate to North – West England, you must have a clean driving licence – a bonus if you have HGV1 and CPC.
If you are a skilled service technician from the agricultural, construction or forestry equipment sector looking for progression and a fresh challenge we would love to hear from you! Please send your up-to-date CV (in complete confidence) and covering notes.
Head of Training Services in Hull employer: JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting
Contact Detail:
JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Training Services in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and forestry sectors. Attend industry events or join relevant online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in service management. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on how your technical expertise and leadership skills can benefit the company.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Keep an eye on our listings and don’t hesitate to reach out if you have questions about the application process.
We think you need these skills to ace Head of Training Services in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Head of Training Services. Highlight your relevant experience in service operations and any leadership roles you've held. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your problem-solving skills and how you've improved efficiency in past positions. We love a good story!
Show Off Your Technical Skills: Don’t forget to showcase your technical expertise, especially in machinery hydraulic and electrical systems. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to agricultural, forestry, and construction machinery. Be ready to discuss specific systems, like hydraulic and electrical setups, and share examples from your field service experience that highlight your problem-solving skills.
✨Showcase Leadership Skills
Since the role involves team leadership, prepare to talk about your experience managing teams. Think of specific instances where you motivated your team or improved workflow efficiency. This will demonstrate your capability to lead and inspire others.
✨Customer-Centric Mindset
Emphasise your customer service skills during the interview. Share stories where you managed customer expectations or resolved issues effectively. This will show that you understand the importance of a customer-centric approach in service operations.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios that test your practical knowledge. Prepare to discuss how you would handle specific repair situations or improve workshop efficiency. This will help you stand out as someone who is not only knowledgeable but also ready to get their hands dirty.