Service Manager in Cardiff

Service Manager in Cardiff

Cardiff Full-Time 40000 - 50000 £ / year (est.) No home office possible
JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting

At a Glance

  • Tasks: Lead service operations and enhance workshop efficiency in a dynamic environment.
  • Company: Innovative importer and distributor of specialist machinery.
  • Benefits: Excellent salary, bonus, vehicle, and career progression opportunities.
  • Why this job: Combine technical skills with leadership in a rewarding and varied role.
  • Qualifications: 3+ years in machinery engineering with strong team leadership skills.
  • Other info: Flexible travel required; based in North-West England.

The predicted salary is between 40000 - 50000 £ per year.

An importer and distributor of high value specialist and innovative equipment focused on increased efficiency in the construction, forestry and other related sectors.

Specialist construction, forestry and plant machinery

Excellent salary plus bonus and vehicle

North – West England

With accountability for all service operations, the role covers a number of key responsibilities in order to develop systems and processes ensuring increased workshop efficiency and profitability. The role retains an amount of hands-on activity, is endlessly varied, and will suit a skilled technical professional not yet ready to completely relinquish the practical stuff, with a strong team and customer-centric approach to their work seeking further career progression.

You’re an experienced technical professional, trained to a high standard in agricultural, forestry or construction machinery engineering, with a minimum of 3 years’ field service experience. Your background could be from a machinery dealership, distributor or OEM, and you possess a recognised engineering qualification (from HND to degree level).

Team leadership experience and good all-round people skills will feature strongly in your career history. You recognise the importance of workflow management, efficiency and productivity, timely repair times and the need to prioritise workload accordingly. You’re a solution-based thinker who can enthuse a problem-solving attitude in their team.

You have in-depth experience in machinery hydraulic and electrical systems (including CANbus) as well as a range of practical mechanical engineering, repair and refurbishment skills. You have good all-round communication and interpersonal skills, can manage customer expectations and provide a high standard of customer service.

You’ll be familiar with everyday IT applications including online service and warranty systems, MS Office and CRM. Comfortable with occasional travel within the UK and overseas, you’ll be flexible on nights away from home where required for customer visits and product training. Residing in, or prepared to relocate to North – West England, you must have a clean driving licence – a bonus if you have HGV1 and CPC.

If you’re a skilled service technician from the agricultural, construction or forestry equipment sector looking for progression and a fresh challenge we’d love to hear from you! Please send your up-to-date CV (in complete confidence) and covering notes to.

Service Manager in Cardiff employer: JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting

As a leading importer and distributor of high-value specialist equipment in the construction and forestry sectors, we pride ourselves on fostering a dynamic work culture that values innovation and efficiency. Our North-West England location offers a supportive environment for professional growth, with opportunities for hands-on involvement and team leadership, ensuring that our Service Managers not only excel in their roles but also enjoy a rewarding career path with competitive salaries and bonuses.
JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting

Contact Detail:

JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager in Cardiff

✨Tip Number 1

Network like a pro! Reach out to your connections in the construction and forestry sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.

✨Tip Number 2

Show off your skills! Prepare a portfolio or a presentation that highlights your hands-on experience with machinery. This will help you stand out during interviews and demonstrate your technical expertise.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on showcasing your problem-solving skills and how you've improved efficiency in past roles.

✨Tip Number 4

Apply through our website! We’re always on the lookout for talented individuals like you. Make sure to tailor your application to highlight your team leadership and customer service skills, as these are key for the Service Manager role.

We think you need these skills to ace Service Manager in Cardiff

Technical Expertise in Agricultural Machinery
Technical Expertise in Forestry Machinery
Technical Expertise in Construction Machinery
Field Service Experience
Engineering Qualification (HND to Degree Level)
Team Leadership
Workflow Management
Problem-Solving Skills
Hydraulic Systems Knowledge
Electrical Systems Knowledge (including CANbus)
Mechanical Engineering Skills
Customer Service Skills
Communication Skills
IT Proficiency (MS Office, CRM, Online Service Systems)
Flexibility for Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in agricultural, forestry, or construction machinery engineering, and don’t forget to showcase your team leadership skills and technical expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've improved workshop efficiency or led a team to success in previous positions.

Show Off Your Problem-Solving Skills: We love solution-based thinkers! In your application, give examples of challenges you've faced in the past and how you tackled them. This will show us that you can inspire a problem-solving attitude in your team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at JP Trett Ltd - Agricultural Recruitment, Search, Selection, Head hunting

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to agricultural, forestry, and construction machinery. Be ready to discuss specific systems, like hydraulic and electrical setups, as well as any hands-on experience you've had. This will show that you're not just a paper expert but someone who can get their hands dirty too.

✨Showcase Your Leadership Skills

Since the role involves team leadership, prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or solved conflicts. This will demonstrate your people skills and ability to manage workflow effectively.

✨Customer-Centric Mindset

Be ready to talk about how you've managed customer expectations in previous roles. Share specific instances where you provided excellent customer service or resolved issues. This will highlight your understanding of the importance of customer satisfaction in the service industry.

✨Prepare for Practical Scenarios

Expect some practical questions or scenarios during the interview. Think through how you would handle common service challenges or improve workshop efficiency. This will show that you're a solution-based thinker who can contribute to the company's goals right from the start.

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