b Overview /b p As Program Manager for TFSG, you drive technology capacity-building for nonprofits across EMEA, aligning with JPMorgan Chase’s social impact goals. You work cross-functionally with HR, Corporate Responsibility, Communications, and Legal to deliver impactful tech education and enable volunteers. You’ll manage end-to-end programs, measure outcomes, and develop storytelling materials to showcase impact. This role combines program leadership with a mission-driven focus to expand tech access and skills in communities. /p b Responsibilities /b ul li Partner with lead program managers to deliver TFSG technology capacity-building programs for nonprofits across EMEA /li li Manage end-to-end program execution including plans, timelines, budgets, resources, and stakeholder communications /li li Track and report program data, outcomes, and impact to drive continuous improvement /li li Develop presentations, reports, and impact stories for internal/external stakeholders in collaboration with communications/marketing /li li Cultivate and maintain relationships with nonprofit partners, volunteers, and internal stakeholders for successful delivery /li li Ensure adherence to risk, controls, governance, and data management requirements; escalate issues as needed /li li Continuously learn and adapt to emerging technologies and tools relevant to program delivery /li li Travel within EMEA to support stakeholder engagement and in-person events /li /ul b Key requirements /b ul li Excellent verbal and written communication, including presentation and facilitation /li li Strong organizational and project management skills in a fast-paced environment /li li Attention to detail, sound judgment, and a results-oriented approach with risk management /li li Relationship management and collaboration across diverse stakeholder groups /li li Advanced Excel and PowerPoint skills with data analysis and insights communication /li li Strong analytical, critical thinking, and problem-solving abilities /li li Ability to work independently and within a collaborative team /li li 2+ years of experience supporting project/program management in a large, matrixed organization /li /ul ul li communication /li li stakeholder engagement /li li collaboration /li li Salesforce or CRM tools (preferred) /li li Advanced Excel /li li PowerPoint /li /ul
Tech for Social Good Program Management Senior Associate employer: JP Morgan Chase
Morgan is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering employee growth through comprehensive coaching and development opportunities. As a global leader in financial services, we empower our teams to drive impactful product management and AI enablement, ensuring that every employee can contribute meaningfully to our clients' success in a collaborative environment located at the heart of the financial sector.
