JP Morgan Chase in Edinburgh seeks a Fraud Case Investigator to lead complex investigations, applying Payment Services Regulations and reimbursement frameworks to reach fair outcomes for customers and the firm.
You will own end-to-end case management, support vulnerable customers with education and aftercare, and collaborate with stakeholders while maintaining rigorous, evidence-based decision making.
Senior Fraud Case Investigator: Protect Customers employer: JP Morgan Chase
Morgan is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering employee growth through comprehensive coaching and development opportunities. As a global leader in financial services, we empower our teams to drive impactful product management and AI enablement, ensuring that every employee can contribute meaningfully to our clients' success in a collaborative environment located at the heart of the financial sector.
