J.P. Morgan is seeking an Application Support Analyst within Banking & Sales Enablement—Customer Success.
The role focuses on keeping critical platforms running for Front Office users worldwide, delivering high-touch support to senior bankers, and partnering with product and engineering to resolve incidents and improve day-to-day usability. The ideal candidate will troubleshoot production issues using SQL and logs, create scalable self-service content, and drive adoption of new capabilities,
Senior Customer Success — Global Banking Experience Intelligence employer: JP Morgan Chase
Morgan is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering employee growth through comprehensive coaching and development opportunities. As a global leader in financial services, we empower our teams to drive impactful product management and AI enablement, ensuring that every employee can contribute meaningfully to our clients' success in a collaborative environment located at the heart of the financial sector.
