Senior Associate, AI and Data Governance Coordinator - HR/EX

Senior Associate, AI and Data Governance Coordinator - HR/EX

Full-Time 60750 - 74250 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Advance AI and data governance practices in HR/Employee Experience.
  • Company: Join J.P. Morgan, a global leader in financial services.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Other info: Collaborate with diverse teams in a fast-paced, governed environment.
  • Why this job: Make a real impact on trusted employee data products and AI solutions.
  • Qualifications: Experience in managing tickets, workflows, and strong organisational skills.

The predicted salary is between 60750 - 74250 £ per year.

Take on a key role in advancing AI and data governance practices across HR/Employee Experience (HR/EX).

This role provides the opportunity to tackle complex, highly governed requests and strengthen oversight, transparency, and control discipline.

Expand your impact while helping teams deliver trusted, compliant employee data products and AI-enabled solutions., As a Senior Associate Coordinator for AI and Data Governance in HR/EX, you will play a pivotal role in supporting day-to-day intake, triage, tracking, and progression of governance requests, ensuring completeness, clear documentation, and timely follow-up in line with defined procedures and SLAs.

You will collaborate across HR/EX, privacy, legal, compliance, risk, control, and technology teams to help use case owners understand requirements, respond to feedback, and progress cases from ideation to approval for production., Action day-to-day AI and data governance tickets, confirming completeness, ownership, rationale, and required supporting documentation.

Categorize, assign, route, and update cases in line with governance procedures and SLAs, maintaining accurate, auditable case records.

Monitor assigned cases against SLAs, proactively following up with requestors and reviewers to resolve actions and unblock stalled items.

Coordinate high-risk or complex HR/EX use cases by tracking feedback, remediation actions, and approval dependencies through to completion.

Contribute to continuous improvement by identifying opportunities to improve ticket quality, routing, templates, and stakeholder guidance.

Experience managing tickets, cases, workflows, approvals, service requests, or operational processes.

Apply strong organizational and critical thinking skills to manage multiple active cases, deadlines, dependencies, and stakeholder follow-ups with attention to detail.

Communicate clearly in writing and verbally, engaging effectively across HR, data/analytics, technology, risk, legal, compliance, and privacy partners.

Use sound judgment to identify when issues, risks, or delays require escalation and ensure appropriate transparency of blockers and next steps.

Operate calmly and proactively in a fast-paced, highly governed environment, taking ownership through to approval or closure.

Familiarity with HR processes or AI / data governance, privacy, responsible AI, technology risk J.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do.

We stride to build trusted, long-term partnerships to help our clients achieve their business objectives., Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Senior Associate, AI and Data Governance Coordinator - HR/EX employer: JP Morgan Chase

Morgan is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering employee growth through comprehensive coaching and development opportunities. As a global leader in financial services, we empower our teams to drive impactful product management and AI enablement, ensuring that every employee can contribute meaningfully to our clients' success in a collaborative environment located at the heart of the financial sector.

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Contact Details:

JP Morgan Chase Recruitment Team

StudySmarter Expert Advice🤫

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We think you need these skills to ace Senior Associate, AI and Data Governance Coordinator - HR/EX

AI and Data Governance
Documentation Skills
Case Management
Organisational Skills
Critical Thinking
Stakeholder Engagement
Communication Skills

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