Payment Operations Transformation Project Manager / Business Analyst – Senior Associate

Be a part of the team that is responsible for identifying and delivering end-to-end solutions within the Payments business with a client-centric approach! As a Payment Operations Transformation Project Manager – Senior Associate within the Large Scale Strategic (LSS) team, you will be working closely with Product, Operations and Technology teams to plan and deliver transformational projects whilst supporting business analyst activities. You will work closely with stakeholders within the organization to manage project deliveries and complete business analyst activities successfully in a collaborative environment. You will own delivery of solutions in line with strategic operations goals.

Job responsibilities:

• Manage and track delivery of project changes by working closely with Product, Technology and Service teams across time zones and geographies.
• Create regular reporting and scorecards for consumption by senior management.
• Manage, track and escalate project risks, issues and dependencies as well as chair regular review meetings.
• Support the PMO team with tracking.
• Support the program manager with governance, business case creation, oversight, setting up of objectives and key results.
• Coordinate and create high quality reports and visual presentations to provide updates to varied stakeholder groups.
• Prioritise project backlogs, perform change management and schedule deliveries keeping in mind long term goals of projects and strategic programmes.
• Support the completion of change management activities across functional partners and monitor adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Perform analysis of the current and target state architecture, propose to-be processes, and conduct gap analysis to determine the degree of change required by business initiatives.
• Utilise strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes.

Required qualifications, capabilities, and skills:

• Experience of the financial services industry.
• Solid record of change delivery and project management in large scale transformation initiatives.
• Ability to build partnerships and work in a collaborative environment.
• Communication and presentation skills (written and verbal) able to clearly articulate business change/requirement across levels of stakeholders.
• Organizational skills, meeting/workshop facilitation, time management and ability to manage several concurrent projects.
• Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting.
• Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions.
• A proactive, self-motivated and results oriented attitude with the ability to work independently or as part of a team.
• A passion for learning new things and staying updated on the latest trends and developments in the industry.

Preferred qualifications, capabilities, and skills:

• Payments knowledge preferred.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.