J.P. Morgan in London or Edinburgh is seeking a Corrections & Remediation Manager - Governance & Strategy within International Consumer, Conduct & Customer Outcomes.
You will lead end-to-end governance and oversight of customer corrections and remediation, identifying harm and delivering timely, fair outcomes across the business. You will partner across operations, controls, legal, risk, product and technology to drive sustainable action, chair cross-functional groups, and report progress and
VP, Customer Remediation & Governance Strategy in London employer: JP Morgan Chase
Morgan is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering employee growth through comprehensive coaching and development opportunities. As a global leader in financial services, we empower our teams to drive impactful product management and AI enablement, ensuring that every employee can contribute meaningfully to our clients' success in a collaborative environment located at the heart of the financial sector.