At a Glance
- Tasks: Lead the development and support of Trader Voice services in a dynamic financial environment.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborate with a global team and enjoy a supportive work environment.
- Why this job: Make an impact in a cutting-edge tech role within a prestigious financial institution.
- Qualifications: 5+ years in Trader Voice Engineering with expertise in SIP and VoIP technologies.
The predicted salary is between 51750 - 63250 £ per year.
Job Description
Trader Voice role is to provide technology leadership for developing, integrating, and supporting Client Health's Technology Voice Services.
This position will require deep domain knowledge which will provide advanced technical experience related to voice design, implementation, and migrations.
This individual is expected to understand common industry voice technology and methodologies to implement Trader Voice platforms in an enterprise setting.
- Job responsibilities
- Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering, assisting operation teams, monitoring, controls.
- Management and monitoring of the Trading Voice infrastructure.
- Perform ready for business checks.
- L3 Engineering and Troubleshooting any Trading Voice related issues.
- Certify new Software releases and assess new features.
- Adhere to Internal Controls and procedures.
- Ensure deadlines and SLA are met.
- Be part of the change process around production activities and review Vendor Provided So Ws.
- Liaise with external partners and vendors for support and change management.
- Ensuring appropriate escalation to management as soon as an issue is escalated.
- Required qualifications, capabilities, and skills
- 5+ Years' experience in Trader Voice Engineering
- Knowledge of Trader Voice systems (IPC systems, Hoots, Private Lines, Cloud9 ... etc.)
- Deep SIP protocol and Vo IP Telephony expertise
- Experience with running software in a VDI environment
- Experience with running VMs on ESXi and KVM environment
- Experience with database technologies (My SQL, MS SQL), administration and query search operations.
- Understanding of CISCO telephony, MS Teams, Skype for Business applications.
- Understanding of Private wires and Hoot Networks
- Understanding of Voice Recording NTR, NTRX, Compass systems
- Preferred qualifications, capabilities, and skills
- Detailed-oriented and organized.
- Ability to work independently and as a part of a cross-functional global team.
- Professional experience, documenting, planning, and managing platforms through their life cycle.
- Strong problem-solving skills.
- Desire to learn and adapt to new technology skillsets.
- Strong customer-service and interpersonal skills.
- Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM)
- Experience of working in a financial institution in technology
About Us
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.
Our first‑class business in a first‑class way approach to serving clients drives everything we do.
We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Senior Trader Voice Infrastructure Engineer in London employer: JP Morgan Chase
Morgan is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering employee growth through comprehensive coaching and development opportunities. As a global leader in financial services, we empower our teams to drive impactful product management and AI enablement, ensuring that every employee can contribute meaningfully to our clients' success in a collaborative environment located at the heart of the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Trader Voice Infrastructure Engineer in London
✨Tip Number 1: Tap Into Professional Networks
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We think you need these skills to ace Senior Trader Voice Infrastructure Engineer in London
Some tips for your application 🫡
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Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in JP Morgan Chase and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
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How to prepare for a job interview at JP Morgan Chase
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with JP Morgan Chase.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with JP Morgan Chase's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
