At a Glance
- Tasks: Lead a team to create innovative banking products and ensure smooth operations.
- Company: Join JPMorgan Chase's dynamic Accelerator team focused on fintech innovation.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Work in a diverse team and enjoy a startup mindset backed by a global leader.
- Why this job: Be part of building the future of banking with cutting-edge technology.
- Qualifications: Experience in product operations within fintech and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real-world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity, and commitment.
As a Senior Product Operations Manager at JPMorgan Chase within the Chase Accelerator, you'll join us to help build a multi-market, multi-product banking platform that will power Chase's expansion into Europe. You'll lead a team of Product Operations Managers and Analysts, owning operational coherence across a complex product area - from launch readiness and the enablement of the internal teams who run our products, through to the evidence loop that brings production reality back into roadmap decisions. This is a people leadership role, and you'll operate with a high degree of autonomy across the seam between product, engineering, and banking operations. You could work across a range of areas including core banking, payments, and cards, depending on where your experience and interests best fit. We are a fintech-focused team, and we're looking for people who want to make a product organisation genuinely work, drive good operational culture, and keep building deep expertise in the space.
Job responsibilities
- Lead a team of Product Operations Managers and Analysts, owning their coaching, development, and performance.
- Drive operational coherence across a complex product area, ensuring enablement quality, launch readiness, and workaround cost are visible and bounded across your team's areas.
- Champion consistent adoption of the product delivery lifecycle across the areas your team serves, and carry proposed changes through to genuine adoption.
- Enable risk review, controls, and compliance sign-off across your area, so governance needs are met through prepared evidence and sequenced gates rather than from product manager time; manage the working relationship with reviewers.
- Own the data and reporting contract with the programme management office across your area, so governance needs are met from systems rather than from product manager time.
- Partner on conscious scope decisions in zero-to-one launches; agree what ships with known workarounds and be accountable for the operational side proving sustainable.
- Lead stabilisation efforts when genuinely necessary, measured on speed of closure and root cause surfaced.
- Arbitrate when your team's areas compete for capacity or conflict on approach.
Required qualifications, capabilities, and skills
- Experience in product operations or platform operations within fintech, digital banking, or banking-as-a-service.
- Demonstrated experience supporting product launches run by internal operational teams, ideally in payments, cards, or accounts.
- Experience working with risk, compliance, and control functions in regulated delivery environments.
- Experience managing people, or a strong record of leading through others with readiness to take on formal management responsibility.
- Proven ability to design workarounds, standard operating procedures, and tooling that reduce manual operational load.
- Demonstrated ability to quantify operational cost and build evidence that influences prioritisation decisions.
Why Join Us?
- Build something new. Help create the next generation of banking infrastructure inside one of the world's largest financial institutions.
- Move fast. We're one of the fastest-moving teams in the firm, with a startup mindset backed by JPMorgan Chase's scale, customers, and investment.
- Use the latest technology. We invest in modern engineering practices, artificial intelligence-powered tooling, and the latest technologies to help teams move faster and build better products.
- Grow your career. You'll work alongside experienced Product, Engineering, and Design leaders who are invested in your development, with clear opportunities to grow your impact and career.
- Work with a diverse team from across financial services, tech, and fintech.
Senior Product Operations Manager - Accelerator Business in London employer: JP Morgan Chase
At J.P. Morgan, we pride ourselves on being an exceptional employer, particularly within our Global Financial Crimes Compliance team in EMEA. Our commitment to diversity and inclusion fosters a collaborative work culture where employees are empowered to grow and develop their skills in a dynamic environment. With access to comprehensive training and the opportunity to engage with a wide range of financial services, you will find meaningful and rewarding career advancement in a company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Operations Manager - Accelerator Business in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like JP Morgan Chase. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Product Operations Manager - Accelerator Business in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JP Morgan Chase.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JP Morgan Chase's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JP Morgan Chase
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JP Morgan Chase.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at JP Morgan Chase will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JP Morgan Chase employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
