At a Glance
- Tasks: Lead the commercialization of payment solutions and empower sales teams with effective tools.
- Company: Join J.P. Morgan's innovative Merchant Services team in London.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Collaborate with cross-functional teams and drive sales success.
- Why this job: Make a real impact in the fast-paced world of digital payments.
- Qualifications: Experience in Merchant Services and strong communication skills required.
The predicted salary is between 54000 - 66000 £ per year.
Our Merchant Services team (a part of the Commercial & Investment Bank, J.P. Morgan) provides end-to-end payment processing and merchant acquiring solutions that allow businesses to accept credit cards, debit cards, mobile wallets, and digital payments. As the Head of Commercialization within our Merchant Services team in London, you will own end-to-end commercialization readiness for products so Sales can sell confidently and consistently. You will act as a senior partner to Sales leadership and frontline teams, translating product strategy into practical sales execution. You will build and govern core sales collateral and toolkits, ensuring accuracy, consistency, and compliance. You will design enablement programs that accelerate adoption and strengthen sales motions. You will use structured field feedback and performance reporting to continuously improve messaging, tools, and readiness outcomes.
Job Responsibilities
- Define and maintain the sales readiness strategy and plan aligned to the product roadmap, serving as the single source of truth for readiness.
- Partner with marketing teams to develop external-facing thought leadership and high-quality request-for-proposal pitch materials and playbooks.
- Build, maintain, and continuously improve the Sales toolbox, including pitch decks, one-pagers, FAQs, talk tracks, objection handling, battlecards, and demo scripts.
- Coordinate collateral development and governance, including creation, review, version control, and retirement to keep materials current and compliant.
- Translate product capabilities into clear customer outcomes, differentiators, and proof points tailored by segment and use case.
- Design and deliver sales enablement, including training, office hours, playbooks, and knowledge checks across Sales channels.
- Embed offers into Sales motions by aligning qualification, discovery, solutioning, pricing guidance, proposal templates, and handoffs.
- Lead launch readiness execution by driving readiness checklists across Product, Marketing, Legal, Compliance, Operations, and Client Service stakeholders.
- Collect and synthesize structured field feedback (wins/losses, objections, competitor insights, friction points) and drive updates to messaging and tools.
Required Qualifications, Capabilities, and Skills
- Experience in Merchant Services sales and/or product roles.
- Demonstrated experience in commercialization, go-to-market, sales enablement, or product marketing within a business-to-business environment.
- Ability to present to and influence senior Sales stakeholders with clear, confident communication.
- Ability to build practical sales assets, including decks, one-pagers, and battlecards.
- Experience designing and running sales readiness or enablement programs.
- Strong program management skills, including planning, dependency management, decision-making, and delivery to deadlines.
- Strong written communication skills, with the ability to create crisp messaging and usable sales tools.
- Ability to lead through influence and collaborate effectively across cross-functional teams (Sales, Product, Marketing, Legal, Compliance, Risk, Training).
Payments - Merchant Services - Head of Commercialisation - Executive Director - London employer: JP Morgan Chase
Morgan is an exceptional employer, offering a dynamic work culture that prioritises diversity and inclusion while fostering employee growth through comprehensive coaching and development opportunities. As a global leader in financial services, we empower our teams to drive impactful product management and AI enablement, ensuring that every employee can contribute meaningfully to our clients' success in a collaborative environment located at the heart of the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Payments - Merchant Services - Head of Commercialisation - Executive Director - London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like JP Morgan Chase. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Payments - Merchant Services - Head of Commercialisation - Executive Director - London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JP Morgan Chase.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JP Morgan Chase's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JP Morgan Chase
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JP Morgan Chase.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at JP Morgan Chase will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JP Morgan Chase employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.