At a Glance
- Tasks: Join us as a Merchant Apprentice, serving customers and learning about building materials.
- Company: JP Corry is a leading Builders Merchant in Northern Ireland, known for quality and service.
- Benefits: Earn while you learn with flexible hours and hands-on training.
- Other info: Experience with forklifts is a plus; apply by 1st September!
- Why this job: Gain valuable skills in a supportive team environment while making a real impact.
- Qualifications: A proactive attitude, passion for customer service, and GCSEs in English and Maths are required.
Overview
JP Corry, Lisburn, Northern Ireland, United Kingdom is a leading Builders Merchant in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us.
This exciting opportunity offers a JP Corry Builders Merchant Apprenticeship in collaboration with Springvale Learning. The primary purpose of the apprenticeship is for individuals to gain development both on the job and through formal learning. This enables the delivery of exceptional customer experience and to be a valued member of both the branch and wider JP Corry team.
You will earn while you work a minimum of 21 hours per week. Rotating in 3-month periods across our trade centre, yard and internal sales role, before selecting where to return to. We hope by this stage, you will have found your niche and laid strong ‘foundations’ for moving onto the ‘first fix’ of your career.
Running alongside the on-the-job training you will be undertaking formal learning with Springvale Learning. You will attend the classes with your JP Corry Merchant Apprentice colleagues from other branches. The modules are:
- Understanding our customers and JP Corry
- Mastering service delivery and communication
- Safety and teamwork first
- Boosting sales and the customer experience
- Expertly managing challenges
- Specialised skills
All our branch colleagues, regardless of job role, are there to provide exceptional customer service. Whether in person, over the phone or on email. Our branches are busy places, and as such all colleagues play a vital role ensuring that operations are carried out efficiently, effectively and safely, whilst providing an impressive experience for all.
Working in one of our yards you will be predominately working in an outdoor environment serving customers and operating a forklift truck to prepare orders.
The branch roles that you will experience take pride in delivering a level of high-quality customer service. Through excellent product knowledge and competitive pricing to secure sales as well as nurturing customer relationships. Overall, positioning your branch to be the best merchant within your local community.
Branch opening hours are Mon - Thurs 07.30 - 17.00; Fri 07.30 - 16.00; Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs.
Closing date: Monday 1st September
What will I be doing on the job?
- Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act.
- Working independently and as part of the team to serve customers face to face, on the phone and over email.
- Delivering a high standard of housekeeping and presentation throughout the trade centre / yard.
- Making sure all goods inwards are checked and put away in the correct location. Ensuring adequate branch stock levels and count accurately for/during stocktake.
- Preparing orders for collection and delivery and confirming sales documentation is completed. Loading and unloading vehicles both manually and with a forklift truck.
- Identify and generate sales opportunities by ensuring the customer has all they need for their job.
- Efficiently processing customer transactions.
- Provide competitive quotations to meet both customer and business needs.
- Any other duties deemed reasonable.
What do we need from you?
- Proactive attitude with an appetite to learn.
- A passion for customer service and/or sales.
- An interest in construction.
- Proficient in the use of IT.
- A GCSE or equivalent in English and Maths.
Enhanced shortlisting criteria
In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting.
- Prior FLT experience and licence
About Us
At JP Corry, we\'re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\'re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Job details
- Seniority level: Internship
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Wholesale Building Materials
Merchant Apprentice in Lisburn employer: JP Corry
At JP Corry, we pride ourselves on being a leading Builders Merchant in Northern Ireland, offering a dynamic and supportive work environment that fosters personal and professional growth. Our commitment to Decency, Passion, and Pride ensures that every team member is valued and equipped with the necessary tools and training to excel in their roles. With flexible working hours and a collaborative culture, we provide an excellent opportunity for aspiring individuals to build a rewarding career while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Merchant Apprentice in Lisburn
✨Tip Number 1
Familiarise yourself with JP Corry's values of Decency, Passion, and Pride. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to demonstrate that you're a good cultural fit.
✨Tip Number 2
Gain some basic knowledge about building materials and the construction industry. This will not only help you stand out during discussions but also show your genuine interest in the role and the company.
✨Tip Number 3
If you have any prior experience with customer service or sales, be ready to share specific examples of how you've excelled in those areas. This is crucial as the role heavily focuses on delivering exceptional customer experiences.
✨Tip Number 4
Consider reaching out to current or former employees of JP Corry on platforms like LinkedIn. Ask them about their experiences and any tips they might have for succeeding in the apprenticeship. This can provide valuable insights and help you make a positive impression.
We think you need these skills to ace Merchant Apprentice in Lisburn
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the Merchant Apprentice role at JP Corry. Familiarise yourself with the job description and the skills required, such as customer service, teamwork, and a proactive attitude.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the values of Decency, Passion, and Pride. Emphasise any previous customer service roles or experiences in construction, even if they are informal.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the apprenticeship and your passion for customer service. Mention why you want to work at JP Corry specifically and how you can contribute to their team.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at JP Corry
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles or experiences, as this aligns with JP Corry's values.
✨Demonstrate Your Proactive Attitude
Highlight instances where you've taken initiative in past jobs or projects. JP Corry is looking for individuals who are eager to learn and contribute, so showcasing your proactive nature will set you apart.
✨Familiarise Yourself with the Industry
Research the building materials industry and JP Corry's offerings. Being knowledgeable about their products and services will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Teamwork Scenarios
Since teamwork is crucial in this role, be ready to discuss your experiences working in teams. Think of specific examples where you collaborated successfully with others to achieve a common goal, as this will demonstrate your ability to fit into their team-oriented culture.
