At a Glance
- Tasks: Serve customers outdoors, operate forklifts, and prepare orders efficiently.
- Company: Join a leading merchant with a strong community focus.
- Benefits: Enjoy 34 days annual leave, flexible hours, and a tailored benefits package.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact in customer service while gaining valuable skills.
- Qualifications: Team player with a passion for customer service and a willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
A Customer Service Assistant in one of our busy yards is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture. Within this role you will predominately be working in an outdoor environment serving customers and operating a range of forklift trucks preparing and loading orders.
Responsibilities
- Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act.
- Working independently and as part of the team to serve customers face to face, and to be the best merchant within your local community.
- Preparing orders for collection & delivery and ensuring sales documentation is completed.
- Loading and unloading vehicles both manually and with a forklift truck.
- Making sure all goods inwards are checked and put away in the correct location.
- Maintain adequate branch stock levels and count accurately for/during stocktake.
Skills and Qualifications
- An approachable team player, with an ability to provide a high standard of customer service.
- Willingness and aptitude to learn and have a basic level of literacy and numeracy.
- Have worked in a similar role/environment and/or prior FLT experience and licence.
Further Information
- Branch opening hours are Mon - Thurs 07.30 - 17.00, Fri 07.30 - 16.00, Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs.
- Generous annual leave scheme of 34 days per year pro rata including statutory holidays.
- Build your own benefits package and tailor to suit your needs with options to include high street discount vouchers and health checks.
- Competitive pension scheme and Life Assurance benefit.
- Enhanced Maternity Paternity and Adoption pay.
- Training opportunities development and career growth.
- Staff Discount from JP Corry Branches.
- Bonus scheme opportunity for annual bonus.
- Access to Women In Business Membership.
- Volunteering and fundraising opportunities.
- High five staff reward and recognition scheme.
Locations
Customer Service Advisor - Yard Operative in Derry, Londonderry employer: JP Corry
As a Customer Service Advisor - Yard Operative, you will thrive in a dynamic outdoor environment where your contributions directly enhance our customer-first culture. We pride ourselves on offering a supportive work culture that prioritises safety and employee well-being, alongside generous benefits such as a competitive pension scheme, extensive annual leave, and tailored development opportunities to foster your career growth. Join us to be part of a community-focused team that values recognition and provides unique perks like staff discounts and volunteering opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Yard Operative in Derry, Londonderry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely fits into their team.
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend. This will help you feel more confident when it comes to demonstrating your skills during the interview.
✨Tip Number 3
Dress the part! Even if the job is in a yard, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and respect the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service Advisor - Yard Operative in Derry, Londonderry
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your approachability and problem-solving skills.
Tailor Your Application:Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention your relevant experience and how it aligns with the responsibilities of a Customer Service Advisor in a yard environment.
Safety First!:Since health and safety is a big part of this role, make sure to mention any relevant training or experience you have in this area. We want to know that you understand the importance of safety regulations and can apply them in a practical setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at JP Corry
✨Know Your Stuff
Make sure you understand the role of a Customer Service Advisor - Yard Operative. Familiarise yourself with the responsibilities, especially around health and safety regulations, as well as the importance of customer service in a yard environment. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
If you've worked in a similar role or have forklift truck experience, be ready to discuss it! Share specific examples of how you've provided excellent customer service or handled stock management. This will help you stand out as a candidate who can hit the ground running.
✨Demonstrate Team Spirit
This role requires both independent work and teamwork. Be prepared to talk about times when you've successfully collaborated with others or taken initiative on your own. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team maintains high standards of customer service. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
