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- Tasks: Join us as a Customer Service Advisor, ensuring smooth yard operations and top-notch customer service.
- Company: JP Corry is a leading Builders Merchant in Northern Ireland, known for quality and service.
- Benefits: Enjoy 34 days of annual leave, a tailored benefits package, and competitive pension options.
- Why this job: Be part of a supportive team with training opportunities and a culture that values decency and passion.
- Qualifications: Experience with forklifts and customer service is ideal; knowledge of building products is a plus.
- Other info: Flexible working hours available to fit your schedule!
The predicted salary is between 24000 - 36000 £ per year.
WE ARE CURRENTLY RECRUITING FOR: CUSTOMER SERVICE ADVISOR – YARD OPERATIVE BASED: SPRINGFIELD ROAD, BELFAST CLOSING DATE: 6TH JANUARY 2025 JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us. WHY WORK AT JP CORRY: Generous annual leave scheme of 34 days per year pro rata inc statutory holidays Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks Competitive pension scheme and Life Assurance benefit Enhanced Maternity, Paternity & Adoption pay Training opportunities, development & career growth Staff Discount from JP Corry Branches Aviva Digicare+ Bonus scheme opportunity for annual bonus Access to Women In Business Membership Volunteering & fundraising opportunities High 5 staff reward & recognition scheme ABOUT THIS ROLE:The Yard Customer Service Assistant is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture. In addition, this position will focus on the efficient and safe loading of goods onto our fleet ready for delivery. Branch opening hours are Mon – Thurs 07.30 – 17.00 Fri 07.30 – 16.00 Sat 08.00 – 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs! DUTIES TO INCLUDE, BUT NOT LIMITED TO: Loading and unloading vehicles both manually and with a forklift truck Serving customers face to face and providing the highest possible service Preparing orders for collection & delivery and ensuring sales documentation is completed To make sure all good inwards are checked and put away in the correct location Maintaining stock levels To be responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at work act. Any other duties deemed necessary to ensure business objectives are met SUITABLE APPLICANTS WILL IDEALLY: Extensive experience of utilising a Forklift truck Proven experience working in a similar role and environment Customer service knowledge Understanding of timber and general building products Methodical, with the ability to prioritise workload Good communication skills JP Corry is an Equal Opportunities Employer
Customer Service Advisor - Yard Operative employer: JP Corry
Contact Detail:
JP Corry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Yard Operative
✨Tip Number 1
Familiarize yourself with the specific building materials and timber products that JP Corry supplies. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have with customer service, especially in a yard or warehouse setting. Be ready to share specific examples of how you provided excellent service to customers in the past.
✨Tip Number 3
If you have experience operating a forklift truck, be prepared to discuss it in detail. Mention any relevant certifications or training you've completed, as this will show that you're qualified for the role.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations. Be ready to talk about how you prioritize safety in your work environment, as this is crucial for the Yard Operative position.
We think you need these skills to ace Customer Service Advisor - Yard Operative
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Advisor - Yard Operative position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with customer service, yard operations, or using a forklift truck. Provide specific examples that demonstrate your skills and how they align with the job requirements.
Showcase Your Values: JP Corry values Decency, Passion, and Pride. Make sure to reflect these values in your application. Share experiences that illustrate how you embody these principles in your work.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at JP Corry
✨Show Your Customer Service Skills
Since this role emphasizes a customer-first culture, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Forklift Experience
Given the importance of forklift operation in this position, make sure to discuss your experience with forklifts. If you have any certifications or training, mention them to show you're qualified for the job.
✨Understand the Products
Familiarize yourself with timber and building materials before the interview. Being able to speak knowledgeably about these products will demonstrate your interest in the role and your readiness to contribute to the team.
✨Emphasize Safety Awareness
Health and safety are crucial in this role. Be ready to discuss your understanding of safety regulations and any previous experiences where you prioritized safety in the workplace.
