At a Glance
- Tasks: Assist customers with product advice and manage orders in a dynamic trade centre.
- Company: Join a values-led business focused on building futures together.
- Benefits: Enjoy 34 days annual leave, flexible hours, and a tailored benefits package.
- Why this job: Make a real impact by helping customers and contributing to branch success.
- Qualifications: Team player with a willingness to learn and IT proficiency.
- Other info: Opportunities for training, career growth, and staff rewards await you!
The predicted salary is between 24000 - 36000 £ per year.
As an enthusiastic and customer focused Trade Centre Assistant, you’ll be at the heart of day to day operations helping customers in person, by phone, and by email, ensuring they get the products and service they need to get the job done. You’ll also support stock management, order processing, and general branch operations to keep everything running smoothly. As a Trade Centre Assistant, you’ll play a vital role in delivering on our promise to customers and keeping the branch running effectively. You’ll be part of a supportive, values-led business with a clear purpose of Building our future, through helping others build theirs.
Branch opening hours are Monday - Friday 7.30am - 5.00pm, Saturday 8.00am - 12.00pm and we are flexible to consider a variety of working hours patterns to suit your needs.
Responsibilities- Welcome and assist customers, providing product advice and friendly, professional service.
- Process transactions and orders accurately and efficiently.
- Assemble and manage customer orders and deliveries, ensuring stock accuracy.
- Support stock management, replenishment, and housekeeping to keep the trade centre well presented.
- Proactively work towards branch sales and performance targets.
- Contribute to a safe working environment by following H&S procedures.
- Collaborate with colleagues to ensure excellent customer service and smooth branch operations.
- Ability to work as part of a team.
- Willingness to learn and engage in personal development.
- Proficient in the use of IT namely in trading systems and Microsoft packages.
- Commitment to our values of Decency, Passion, and Pride.
- Generous annual leave scheme of 34 days per year pro rata inc statutory holidays.
- Build your own benefits package & tailor to suit your needs options to include high street discount vouchers & health checks.
- Competitive pension scheme and Life Assurance benefit.
- Enhanced Maternity, Paternity & Adoption pay.
- Training opportunities, development & career growth.
- Staff Discount from JP Corry Branches.
- Aviva Digicare.
- Bonus scheme opportunity for annual bonus.
- Access to Women In Business Membership.
- Volunteering and fundraising opportunities.
- High 5 staff reward and recognition scheme.
Trade Counter Sales Advisor in Ballymena employer: JP Corry
Contact Detail:
JP Corry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor in Ballymena
✨Tip Number 1
Get to know the company inside out! Research their values, products, and services. This way, when you walk in for an interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Since you'll be helping customers face-to-face, over the phone, and via email, think of scenarios where you can demonstrate your ability to handle queries and provide excellent service. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and might even lead to a referral, which can significantly boost your chances of landing that Trade Counter Sales Advisor role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to our mission of helping others build their futures.
We think you need these skills to ace Trade Counter Sales Advisor in Ballymena
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and being part of our team. Use examples from your past experiences to highlight your enthusiasm.
Tailor Your Application: Make sure to customise your application to fit the Trade Counter Sales Advisor role. Mention specific skills and experiences that align with the job description, like your ability to manage stock or process orders efficiently. This shows us you’ve done your homework!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but avoid slang or overly casual language. We’re looking for someone who can connect with customers while keeping things professional.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at JP Corry
✨Know Your Products
Familiarise yourself with the products and services offered by the company. Being able to discuss specific items and their benefits will show your enthusiasm and customer focus, which is key for a Trade Counter Sales Advisor.
✨Practice Customer Scenarios
Prepare for common customer interactions you might face in the role. Think about how you would handle inquiries, complaints, or requests for product advice. This will help you demonstrate your problem-solving skills and commitment to excellent service.
✨Show Team Spirit
Since teamwork is essential in this role, be ready to share examples of how you've successfully collaborated with others in the past. Highlighting your ability to work as part of a team will resonate well with the interviewers.
✨Emphasise Your Values
The company values Decency, Passion, and Pride, so make sure to weave these into your responses. Share personal experiences that reflect these values, showing that you align with the company's mission and culture.