Operations Manager. Private Medical Practice. Contract
Operations Manager. Private Medical Practice. Contract

Operations Manager. Private Medical Practice. Contract

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of 25, ensuring smooth operations across multiple clinics.
  • Company: Join a respected private medical clinic with locations throughout London.
  • Benefits: Enjoy a full-time contract with potential for extension and a supportive work environment.
  • Why this job: Make a real impact in healthcare while developing your leadership skills in a dynamic setting.
  • Qualifications: 5+ years of Practice Manager experience in medical settings required.
  • Other info: Office-based role with occasional site visits; Monday to Friday, 8:30 AM - 5:30 PM.

The predicted salary is between 48000 - 72000 £ per year.

Maternity cover 9 months with possibility to extend. Start June 2025. SW London

Our client, a well-respected private medical clinic with sites all over London, is looking for a problem-solving, organised full-time Operations Manager for a 9-month contract with the possibility to extend. There is a team of 25 to manage and support. This role requires someone who can balance attention to detail with strategic thinking, ensuring all operational aspects of the business run smoothly and efficiently.

Ideally, applicants should have at least 5 years of previous Practice Manager experience within medical or clinic settings and understand the requirements of running a multi-site business.

While the role is primarily based in South West London, there will be visits to the practice’s other clinics around London on an occasional basis.

This Operations Manager must be able to work with staff across all levels while maintaining effective oversight of clinical, clerical, and financial matters. The ideal candidate will be a strong communicator with the ability to delegate tasks efficiently.

Care Quality Commission protocol & HRM experience, alongside proficiency in IT systems, including Microsoft Office suite, is essential.

Duties include but are not limited to:

  1. Scheduling staff / cover rotas
  2. Daily staff management
  3. Weekly meetings and liaising with the other London sites
  4. Track conversion stats / reviews management
  5. Costing schedules / implementation / working to targets
  6. Invoicing & working with bookkeeping/accounts
  7. Handling customer service / complaints
  8. Weekly reporting to key stakeholders
  9. Maintain comprehensive details of company protocols and procedures and ensure compliance is adhered to
  10. Ensure information is readily accessible to key stakeholders / Director
  11. Facilities management, including safety / emergency equipment checks

Based: Office based (SW London + site visits to other London clinics)

Hours: 8.30-5.30

Contract: 9-10 month maternity cover contract

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Operations Manager. Private Medical Practice. Contract employer: Joyce Guiness Limited

Join a well-respected private medical clinic in South West London, where you will be part of a supportive team dedicated to delivering exceptional patient care. As an Operations Manager, you'll benefit from a collaborative work culture that values strategic thinking and attention to detail, while also enjoying opportunities for professional growth within a multi-site environment. With a focus on employee development and a commitment to maintaining high standards, this role offers a meaningful chance to make a significant impact in the healthcare sector.
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Contact Detail:

Joyce Guiness Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager. Private Medical Practice. Contract

Tip Number 1

Familiarize yourself with the specific operational challenges faced by private medical practices. Understanding the nuances of managing a multi-site clinic will give you an edge in discussions during interviews.

Tip Number 2

Network with professionals in the healthcare sector, especially those who have experience in operations management. They can provide insights and potentially refer you to opportunities within their networks.

Tip Number 3

Brush up on your knowledge of Care Quality Commission protocols and HRM practices. Being well-versed in these areas will demonstrate your readiness to handle compliance and staff management effectively.

Tip Number 4

Prepare to discuss your experience with IT systems, particularly the Microsoft Office suite. Highlighting your proficiency in these tools will show that you can manage operational tasks efficiently.

We think you need these skills to ace Operations Manager. Private Medical Practice. Contract

Problem-Solving Skills
Organizational Skills
Attention to Detail
Strategic Thinking
Practice Management Experience
Multi-Site Business Management
Effective Communication
Delegation Skills
Care Quality Commission Protocol Knowledge
Human Resource Management Experience
Proficiency in IT Systems
Microsoft Office Suite Proficiency
Staff Scheduling and Management
Customer Service Skills
Financial Management
Reporting Skills
Compliance Management
Facilities Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in practice management, especially within medical or clinic settings. Emphasize your problem-solving skills and ability to manage a team effectively.

Craft a Strong Cover Letter: In your cover letter, address the specific requirements mentioned in the job description. Discuss your experience with Care Quality Commission protocols, HRM, and IT systems, and how these will benefit the clinic.

Showcase Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've successfully communicated with staff at all levels and managed customer service issues.

Highlight Strategic Thinking: Demonstrate your strategic thinking abilities by discussing past experiences where you balanced attention to detail with broader operational goals. This will show that you can ensure smooth operations across multiple sites.

How to prepare for a job interview at Joyce Guiness Limited

Showcase Your Experience

Make sure to highlight your previous experience as a Practice Manager or in similar roles. Discuss specific examples where you successfully managed operations, staff, and compliance within a medical or clinic setting.

Demonstrate Problem-Solving Skills

Prepare to discuss challenges you've faced in past roles and how you resolved them. This will show your ability to think strategically and handle the complexities of managing a multi-site business.

Communicate Effectively

Since this role requires strong communication skills, practice articulating your thoughts clearly. Be ready to explain how you would delegate tasks and manage staff across different levels effectively.

Familiarize Yourself with Compliance Protocols

Brush up on Care Quality Commission protocols and any relevant HRM experience. Being knowledgeable about these areas will demonstrate your readiness to ensure compliance and maintain high standards in the clinic.

Operations Manager. Private Medical Practice. Contract
Joyce Guiness Limited
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