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- Tasks: Build relationships with clients and manage accounts in a dynamic training consultancy.
- Company: Leading training consultancy with a supportive and can-do culture.
- Benefits: 25 days holiday, comprehensive training, and remote work flexibility.
- Why this job: Develop your account management skills while making a real impact on client success.
- Qualifications: Strong communication, organisational skills, and experience with MS Office required.
- Other info: Embrace new challenges in a vibrant environment with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We are looking for an enthusiastic, confident and motivated Account Manager to join a leading training consultancy, on a 1-year maternity cover contract, to work with and build relationships with a range of clients across a variety of industry sectors. Our client provides a supportive and can-do culture, with a commitment to understanding client needs and providing outstanding customer service.
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This is an excellent opportunity to develop account management skills in a highly supportive environment, with the necessary comprehensive training and development programmes provided to build a successful career in sales and account management. They seek ambitious, confident applicants willing to embrace responsibility and new challenges, whilst maintaining the highest standards of professionalism in all areas.
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Building rapport with key decision makers in a variety of sectors and sizes of businesses is at the heart of this role. Therefore, along with exceptional attention to detail and organisational skills, expert and confident communication skills, with a deep understanding of customer service, are required.
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MS Word/Outlook/Excel/PowerPoint, and strong administrative skills are required.
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Hours: 9am – 5:30pm
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Holiday: 25 days holiday
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Duties include but are not limited to:
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- Sell programmes and tailored solutions
- Respond to enquiries
- On-going client account management
- Diary management
- Organising & coordinating in-person and virtual client training
- Organising open training programmes delivered virtually
- Client communication over Teams / Zoom as necessary
- Formatting materials in Word
- Process bookings received
- Raise sales invoices
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***Joyce Guiness is one of the most established support recruitment agencies in London. We specialise in providing high calibre candidates for a variety of temporary and permanent roles including; PA, EA, TA, Receptionist, Office Manager, Marketing and Events Manager and Hospitality. We are committed to continuously improving diversity and equality within our recruitment processes.
\\nDue to the high volume of applications received, we are unable to respond to each application individually. If you are already registered with Joyce Guiness, please contact your consultant directly.***
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Account Manager. Training consultancy. Mat cover. Remote (1 day bi-weekly in office) employer: Joyce Guiness Limited
Contact Detail:
Joyce Guiness Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager. Training consultancy. Mat cover. Remote (1 day bi-weekly in office)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Show off your personality! During interviews or networking events, let your enthusiasm and confidence come through. Remember, they’re looking for someone who fits into their supportive culture.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after an interview can leave a lasting impression. It shows you’re keen and professional, which is exactly what they want in an Account Manager.
We think you need these skills to ace Account Manager. Training consultancy. Mat cover. Remote (1 day bi-weekly in office)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for account management shine through! We want to see that you're excited about the role and ready to build relationships with clients. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for candidates who understand customer service and can communicate effectively, so showcase those abilities clearly.
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality come through! We value a friendly approach, especially in client interactions, so balance your formal tone with a touch of warmth.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Joyce Guiness Limited
✨Know Your Client
Before the interview, research the company and its clients. Understand their industry sectors and what challenges they might face. This will help you demonstrate your ability to build relationships and tailor solutions during the interview.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients in the past. Be ready to discuss how you handle enquiries and maintain client relationships, showcasing your confidence and professionalism.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple accounts or projects simultaneously. Bring up specific tools or methods you use for diary management and coordinating training sessions, as this will resonate well with the role's requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to respond to client needs or resolve issues. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
