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- Tasks: Manage and grow seller accounts in the fast-paced e-commerce sector.
- Company: Join JD.com, a leader in technology and supply chain innovation.
- Benefits: Competitive salary, great location, and a supportive culture focused on your growth.
- Other info: Diverse and inclusive workplace with global project opportunities.
- Why this job: Shape the future of e-commerce while building strong professional relationships.
- Qualifications: Experience in account management, sales, and B2B partnerships required.
The predicted salary is between 45000 - 55000 £ per year.
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. You will have an opportunity to influence the evolution of the e-commerce sector within a high-performance, inclusive environment. As a key part of our team, you’ll dive into the fast-paced world of online retail to help our sellers grow and succeed. This isn’t just a job—it’s a chance to build strong professional relationships and help shape the future of e-commerce.
- Look for new businesses and guide them through the entire process of setting up their shop.
- Work closely with everyone from big, well-known brands to small, creative businesses to keep them successful.
- Help sellers use tools and services to grow their business across different product categories.
- Stay on track to meet your goals for managing and growing seller accounts.
- Pass on what you learn from sellers to the internal teams to help make the marketplace better for everyone.
Experience in account management and sales.
Experience in building long-term B2B partnerships.
Comfortable analysing complex data and providing actionable recommendations.
Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
SENIOR CUSTOMER ACCOUNT MANAGER - ECOMMERCE in City of London employer: Joybuy
Contact Detail:
Joybuy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SENIOR CUSTOMER ACCOUNT MANAGER - ECOMMERCE in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those at JD.com. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into JD.com's values and culture. Show us how your experience aligns with our commitment to integrity and collaboration—it's all about making that connection!
✨Tip Number 3
Practice your pitch! Be ready to explain how you can help sellers grow their businesses. Use specific examples from your past experiences to demonstrate your skills in account management and B2B partnerships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at JD.com.
We think you need these skills to ace SENIOR CUSTOMER ACCOUNT MANAGER - ECOMMERCE in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Customer Account Manager. Highlight your experience in account management and sales, and don’t forget to mention any B2B partnerships you've built. We want to see how you can help shape the future of e-commerce with us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how your skills align with our mission at JD.com. Be sure to mention specific examples of how you've helped sellers grow their businesses in the past.
Showcase Your Analytical Skills: Since the role involves analysing complex data, make sure to highlight any relevant experience you have in this area. Share examples of how you've used data to make actionable recommendations that led to successful outcomes. We love data-driven decision-making!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at JD.com!
How to prepare for a job interview at Joybuy
✨Know Your E-commerce Stuff
Make sure you brush up on the latest trends in e-commerce and how JD.com fits into that landscape. Familiarise yourself with their platforms like Joybuy and be ready to discuss how you can help sellers thrive in this space.
✨Showcase Your Account Management Skills
Prepare examples from your past experiences where you've successfully managed accounts or built B2B partnerships. Highlight specific strategies you used to grow those relationships and how they could apply to JD.com’s goals.
✨Data is Your Friend
Since the role involves analysing complex data, come prepared with examples of how you've used data to make decisions or recommendations in previous roles. Be ready to discuss how you can leverage data to help sellers succeed.
✨Emphasise Collaboration
JD.com values teamwork, so think of instances where you've worked effectively with diverse teams. Be ready to share how you can contribute to a collaborative environment and help drive high-quality results together.