At a Glance
- Tasks: Manage daily admin tasks, support scheduling, and maintain office supplies.
- Company: Join JOVELA, a dynamic eCommerce business thriving in consumer product distribution.
- Benefits: Enjoy a competitive salary of £28,000 - £30,000 and a vibrant team culture.
- Other info: Previous experience is a plus, but not essential; we value enthusiasm!
- Why this job: Be part of a motivated team, grow your skills, and contribute to our success.
- Qualifications: Strong organisation skills, Microsoft Office proficiency, and a positive attitude are key.
The predicted salary is between 24000 - 30000 £ per year.
JOVELA is a fast-growing eCommerce business specialising in the distribution of high-quality consumer products online. We operate several brands across a wide range of product categories and selling platforms.
We’re a motivated, hard-working team with a drive for success, and we’re looking for a highly organised and proactive Office Administrator to help keep our day-to-day operations running smoothly.
Key Responsibilities
Office Administration
- Manage day-to-day office administration and general office emails.
- Answer incoming calls and handle post and correspondence.
- Order and manage office and warehouse consumables.
- Maintain organised company and building records, documents and filing systems.
- Manage suppliers and service providers, including cleaning, utilities and other office contracts.
- Support the wider team with ad hoc administrative tasks.
- Help organise team activities and company lunches.
HR & Recruitment Administration
- Manage job adverts and assist with reviewing CVs and arranging interviews.
- Support employee onboarding and induction.
- Maintain accurate and confidential employee records.
- Assist with staff documentation and general HR administration.
- Coordinate information between employees, management and the accounts/payroll team.
Logistics & Shipping
- Assist with planning and coordinating inbound and outbound shipments.
- Liaise with local carriers, shipping companies, freight forwarders, warehouses, suppliers and container haulage providers.
- Help coordinate the movement of goods from international suppliers and through the UK and EU.
- Track shipments and proactively follow up on delays or delivery issues.
- Maintain accurate shipping records, delivery notes and logistics documentation.
Customer Service & Returns
- Assist with company wide customer enquiries through calls, emails and messages.
- Manage remote staff activity, learning and teaching the most cost-efficient practices for every scenario
- Oversee customer cases and returns.
- Liaise with carriers and internal teams to resolve delivery, listing, web and order issues
- Handle carrier claims for lost or damaged shipments.
Health & Safety
- Support office and warehouse health & safety administration.
- Maintain health & safety records and documentation.
- Keep systems such as BrightSafe updated.
- Coordinate and document routine fire alarm, emergency lighting and safety checks.
Ideal Candidate
- Previous experience in office administration or a similar operational role.
- Highly organised with excellent attention to detail.
- Confident managing multiple tasks and priorities.
- Strong written and verbal communication skills.
- Good Microsoft Suite skills
- Comfortable communicating with suppliers, carriers, employees and customers.
- Proactive and able to identify and resolve problems independently.
- Reliable, professional and comfortable taking ownership of responsibilities.
- Able to work effectively across different departments in a fast-moving business.
Experience with HR administration, customer service, logistics,health & safety or eCommerce operations would be an advantage, but training can be provided.
Benefits
- Free on-site parking
- Company events and parties
- Complimentary team lunch every 6 weeks
- 3:30 PM Friday finishes throughout the year
- Fresh fruit and fully stocked soft drinks fridge
- Employee discount
- Casual dress
- Company pension
Role Details
Permanent / Full-Time
Salary: £28,000 - £32,000 per year, depending on experience
Location: Hemel Hempstead, Hertfordshire, HP2 7DU, United Kingdom
Office Administrator in Hemel Hempstead employer: JOVELA
At JOVELA, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture that values teamwork and innovation. Our Office Administrator role offers not only competitive benefits but also ample opportunities for personal and professional growth within a fast-paced eCommerce environment. Located in a vibrant area, our team enjoys a collaborative atmosphere where every contribution is recognised, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Hemel Hempstead
✨Tip Number 1
Familiarise yourself with JOVELA's brands and product categories. Understanding their offerings will not only help you in the interview but also show your genuine interest in the company.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Outlook. Being proficient in these tools is crucial for an Office Administrator role, and demonstrating this knowledge can set you apart.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. Use specific examples to illustrate your ability to keep things running smoothly.
✨Tip Number 4
Showcase your team player attitude during the interview. JOVELA values a positive and proactive approach, so be ready to share instances where you've contributed to a team's success.
We think you need these skills to ace Office Administrator in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Office Administrator role. Emphasise your organisational skills, attention to detail, and any previous administrative experience.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description and explain how your background makes you a great fit for the team.
Highlight Relevant Skills:In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Provide examples of how you've successfully managed multiple tasks or projects in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Administrator.
How to prepare for a job interview at JOVELA
✨Show Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples of how you've managed multiple tasks or kept records in your previous roles. This will demonstrate your ability to handle the day-to-day administrative tasks effectively.
✨Familiarise Yourself with Microsoft Office
Since the role requires confidence in using Microsoft Office, brush up on your skills in Word, Excel, and Outlook. Be ready to discuss how you've used these tools in past experiences, especially for scheduling and record-keeping.
✨Communicate Clearly
Good written and verbal communication skills are essential. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle incoming calls or emails, so think about your approach to professional communication.
✨Demonstrate a Team Player Attitude
JOVELA values a positive, proactive attitude. Be prepared to share examples of how you've worked collaboratively in a team setting. Highlight any experiences where you supported colleagues or contributed to a team goal.
