JoVE is seeking a Customer Success Specialist to help professors integrate JoVE into teaching, boosting student learning outcomes and subscription retention across subscribing universities. You will engage with department heads, professors, PIs and librarians to demonstrate JoVE impact and drive classroom adoption.
The role emphasizes strong English and German communication, stakeholder management, and the ability to analyze adoption metrics to guide institutional projects.
#J-18808-LjbffrSTEM Education Customer Success Specialist employer: JoVE
JoVE is an exceptional employer that champions innovation and collaboration in the biopharma sector. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their careers. Located in Greater London, our vibrant work culture fosters creativity and teamwork, making it a rewarding place to contribute to meaningful advancements in STEM education.