Account Manager Sales & Service
Account Manager Sales & Service

Account Manager Sales & Service

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive sales by managing accounts and executing outbound strategies.
  • Company: JoVE is a leading provider of science video solutions for research and education.
  • Benefits: Enjoy unlimited commissions, career advancement, and a supportive work culture.
  • Why this job: Join a rapidly growing team impacting global scientific research and education.
  • Qualifications: Bachelor's degree and 3+ years in sales within pharma or biotech required.
  • Other info: Travel up to 30% is part of the role.

The predicted salary is between 36000 - 60000 £ per year.

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Novartis, Merck, Eli Lilly, Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

Our Biopharma team is growing, and we are looking for an experienced Sales Account Executive to expand institutional sales of our scientific video journal and databases to biopharma companies worldwide. Responsibilities include:

  • Identify opportunities, develop a pipeline, and manage a full sales cycle with assigned biopharma accounts.
  • Build and execute a persistent outbound sales strategy, including cold calls and emails, to generate interest and accelerate new business generation.
  • Work with the marketing and customer success teams to customize marketing activities & provide support for each account.

Qualifications:

  • A bachelor's degree.
  • ~3+ years of direct selling experience to stakeholders in the pharmaceutical, biotech, device, or healthcare industry.
  • Proven ability to influence decision-makers and manage a full sales cycle.
  • A disciplined approach to daily activity planning, setting goals, and achieving success.
  • Experience with Salesforce or relevant sales CRM, MS Office is required.
  • Travel up to 30% is included.

A competitive compensation package, including unlimited commissions. Our strong promotion from within culture draws a clear path to advance your career with us.

J

Contact Detail:

JoVE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager Sales & Service

✨Tip Number 1

Familiarise yourself with JoVE's products and services. Understanding the science video solutions we offer will help you articulate their value to potential clients in the biopharma sector.

✨Tip Number 2

Network within the pharmaceutical and biotech industries. Attend relevant conferences or webinars to connect with decision-makers and learn about their needs, which can give you an edge in your sales approach.

✨Tip Number 3

Brush up on your cold calling and email outreach techniques. Since a persistent outbound sales strategy is key for this role, practice your pitch and refine your messaging to engage potential clients effectively.

✨Tip Number 4

Get comfortable with Salesforce or similar CRM tools. Being proficient in these systems will not only help you manage your sales pipeline but also demonstrate your readiness to hit the ground running.

We think you need these skills to ace Account Manager Sales & Service

Sales Strategy Development
Outbound Sales Techniques
Cold Calling
Email Marketing
Pipeline Management
Account Management
Influencing Decision-Makers
Full Sales Cycle Management
CRM Proficiency (Salesforce or similar)
MS Office Skills
Goal Setting and Achievement
Customer Relationship Building
Market Research
Collaboration with Marketing Teams
Adaptability to Travel

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Manager in Sales & Service at JoVE. Tailor your application to highlight relevant experiences that align with their needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 3+ years of direct selling experience, particularly in the pharmaceutical, biotech, or healthcare industries. Use specific examples to demonstrate your ability to influence decision-makers and manage a full sales cycle.

Showcase Your Skills: Mention your proficiency with Salesforce or other relevant sales CRMs, as well as your experience with MS Office. Highlight any successful outbound sales strategies you've implemented in the past, including cold calls and emails.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for JoVE's mission to improve scientific research and education. Make it personal and show how you can contribute to their growth.

How to prepare for a job interview at JoVE

✨Know Your Product Inside Out

Familiarise yourself with JoVE's scientific video solutions and how they benefit biopharma companies. Be prepared to discuss specific features and how they can solve potential clients' challenges.

✨Demonstrate Your Sales Experience

Highlight your previous sales achievements, especially in the pharmaceutical or biotech sectors. Use specific examples to showcase your ability to manage a full sales cycle and influence decision-makers.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing exercises during the interview. Practice cold calling and pitching JoVE's offerings to demonstrate your outbound sales strategy and communication skills.

✨Showcase Your Team Collaboration Skills

Discuss how you have successfully worked with marketing and customer success teams in the past. Emphasise your ability to customise strategies and support accounts effectively.

Account Manager Sales & Service
JoVE
J
  • Account Manager Sales & Service

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-06-21

  • J

    JoVE

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