At a Glance
- Tasks: Manage training schedules, support trainers, and provide top-notch customer service.
- Company: Join Journey Training, a dynamic environment focused on professional growth.
- Benefits: Earn Business Administration qualifications while gaining hands-on experience.
- Other info: 12-month apprenticeship with opportunities for personal and professional development.
- Why this job: Kickstart your career in IT support and marketing with real-world impact.
- Qualifications: Strong organisational skills and a passion for learning are essential.
The predicted salary is between 15000 - 20000 € per year.
The Centre Administrator Apprentice is responsible for managing the day‑to‑day administrative and operational functions of the training centre. The role ensures the smooth delivery of training programmes by coordinating schedules, maintaining accurate learner records, supporting trainers, and providing high‑quality customer service.
As part of professional development, the postholder will undertake and be supported to achieve Business Administration Level 2 and Level 3 qualifications during the contract period. The length of the apprenticeship is 12 months and the employer is Journey Training.
Key Responsibilities- Schedule and coordinate training sessions, courses, and workshops
- Manage learner enrolments, registrations, and course allocations
- Maintain accurate records of trainees, attendance, assessments, and certifications
- Update and manage learner data on the Learning Management System (LMS)
- Act as the first point of contact for trainee and public inquiries
- Provide administrative support to trainers and facilitators
- Liaise with internal teams, external trainers, and partners
- Communicate course information, schedules, and updates clearly and professionally
- Oversee classroom setups, equipment, and training materials
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- High attention to detail and accuracy
- Proficiency in Microsoft Office and/or administrative systems
- Ability to work independently and as part of a team
- Professional and approachable manner
- Reliable, flexible, and proactive
- Willingness to learn and develop new skills
- Ability to manage confidential information
2‑4 Weeks Work Trail Available
IT Support/Marketing & Social Media Administrator employer: Journey Training
Journey Training is an exceptional employer that prioritises the professional growth of its employees, offering a supportive environment where apprentices can achieve Business Administration qualifications while gaining hands-on experience in a dynamic training centre. With a strong emphasis on teamwork and high-quality customer service, employees benefit from a culture that values communication and collaboration, making it an ideal place for those seeking meaningful and rewarding careers in education and administration.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support/Marketing & Social Media Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practice common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring examples of your work or projects to the interview. This is your chance to demonstrate your organisational and multitasking abilities in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support/Marketing & Social Media Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of IT Support/Marketing & Social Media Administrator. Highlight relevant skills like organisation, communication, and any experience with administrative systems. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in this apprenticeship and how your skills align with the responsibilities listed. Keep it friendly and professional – we love a personal touch!
Show Off Your Skills:In your application, don’t forget to showcase your proficiency in Microsoft Office and any other relevant tools. If you've got examples of how you've used these skills in past roles or projects, share them with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Journey Training
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around managing schedules and learner records. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since the role involves a lot of coordination and multitasking, be ready to share specific examples of how you've successfully managed multiple tasks in the past. Think about times when you’ve scheduled events or maintained records, and explain your approach to staying organised.
✨Communicate Clearly and Professionally
As the first point of contact for inquiries, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask them about the training programmes, showing your interest and professionalism.
✨Demonstrate Your Willingness to Learn
This apprenticeship is all about growth, so highlight your eagerness to develop new skills. Share any relevant experiences where you’ve taken the initiative to learn something new, whether it’s through formal education or self-directed learning. This will show that you’re proactive and ready to take on challenges.
