Do you have a proven track record in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) The candidate must live within one hour of Windsor. This is an excellent role for you if you have an interest in technology and apps as you will be troubleshooting and giving guidance to customers about using the app as well as supporting the clients with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £25,500. Working hours: Wednesday to Sunday. Working hours between 8am and 8pm on a 7.5-hour shift basis (37.5 hours per week, one hour unpaid lunch break) The successful candidate will be required to work bank holidays including over the Christmas period. Your responsibilities as a Weekend Operations Assistant: * Supporting and providing administrative services to the growing panel of suppliers * To manage and resolve a high level of telephone client calls, whilst delivering fantastic customer service * To support the executive assistant in supporting the senior management team * Able to work to KPI’s Skills and experience required for the Weekend Operations Assistant role: * Highly Organised and able to work on own initiative * Excellent communication skills * Ability to problem solve with a common sense approach * Attention to detail * Open and honest approach at all times * Customer Focussed Does this Weekend Operations Assistant (Mainly Remote) seem like the perfect role for you? Then please send your CV across today to apply for this fantastic role
Weekend Operations Assistant in Windsor employer: Journey Recruitment Ltd
Join a well-established accountancy practice near Wokingham, where you will be part of a friendly and supportive team dedicated to fostering employee growth and development. With a competitive salary of up to Β£65,000 and a vibrant work culture that values collaboration and innovation, this role offers the opportunity to work closely with a diverse portfolio of SME clients, ensuring meaningful contributions to their financial success.